Strategic Account Manager

Octus provides breaking news and market-moving intelligence along with cutting-edge technology and data for hedge funds, investment banks, and law firms. We are changing the way that professionals access opaque or complex information, and we are always looking for bright minds to join us on that mission.

Strategic Account Managers at Octus are responsible for managing and growing relationships with our enterprise accounts within the continental United States through subscription renewals and expansion, uplifts and cross-selling of additional Octus products.

The Strategic Accounts team is based in our New York City office (3 days in office per week).

Responsibilities

• Manage all aspects of the renewal cycle for Octus' subscription relationships
• Develop and maintain a long-term relationship with key stakeholders
• Manage key client interactions with a determined focus on expansion opportunities within accounts and subscription renewals targeting 115%+ net retention
• Collaborate with customer success to deliver excellent client service and customer experience
• Coordinate with Octus' product team to identify opportunities for product and platform enhancements
• Track and analyze KPIs and product usage on accounts to determine appropriate relationship management strategy

Requirements

• 8+ years of experience in account management or strategic account management selling subscription-based solutions to the buy side, sell side, or law firms
• Strong ability to build relationships and business partnerships to meet and exceed net retention targets
• Proven success in hitting quota and retention targets
• Organized, detail-oriented with the ability to prioritize and respond quickly; ability to keep on top of all requirements with multiple ongoing workstreams
• Excellent interpersonal, verbal and written communication
• Experience with Salesforce

At Octus, we consider a range of factors in connection with compensation decisions, including experience, skills, location, and our business needs and limitations. As a result, compensation may vary within and across similar roles and positions. Please note that the salary range information below is a good faith estimate for this position and actual compensation for any individual may fall outside this range if warranted by the circumstances applicable to that individual. If we identify a role that would be suitable for a broader range of skills and experience such that we would consider hiring at multiple levels then the range listed below may reflect that breadth.

The base salary range estimate for this position is $220,000 - $260,000. This position is also eligible for a quarterly on-target incentive.

The actual compensation will be at Octus' sole discretion and will be determined by the aforementioned and other relevant factors.