Business Intelligence, Business Support, Business-to-Business (B2B), Competitive Research, Construction, Construction Management, Construction Planning, Consultative Sales, Cross-Functional, Customer Conversion, Customer Relationship Management (CRM) Systems, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Driver's License, Employee Assistance Plan, Forecasting, HVAC, Health Insurance, Inside Sales, Lead Generation, Maintenance - HVAC, Management Strategy, Market Share, Market Trend Analysis, Microsoft Office, Multi-Family Buildings, Negotiation Skills, Operations Management, Order Management, Pricing, Residential Construction, Revenue Growth, Revenue Planning, Sales, Sales Cycle, Sales Management, Sales Pipeline, Sales Strategy, Salesforce.com, Service Delivery, Strategic Accounts, Strategic Planning, Systems Administration/Management, Wholesale Industry, Willing to Travel
Strategic Account Manager RNC | Carrier Enterprise | Roanoke, VA
Introduction:
Carrier Enterprise (CE) currently has an exciting opportunity for a Strategic Account Manager to join a leading national distributor of residential and light commercial HVAC products, parts, and supplies, and gain valuable experience in the HVAC/R distribution and wholesale industry.
Company Description:
Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliver and service Carrier, Bryant & Payne products to residences and businesses in their respective markets. CE offers customers a wide range of HVAC/R product lines, competitive pricing, best in class customer service and valuable, timesaving services that positions CE as an industry leader. With over 200+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada there is a location to service our customers HVAC/R needs.
Company website:
www.carrierenterprise.com
Summary:
The Strategic Account Manager is responsible for developing, managing, and growing long-term relationships with key residential and construction accounts. This role focuses on driving revenue through strategic planning, consultative selling, and cross-functional collaboration. The Strategic Account Manager serves as the primary point of contact for high-value customers and plays a critical role in expanding market share across residential new construction, multi-family, and large contractor segments.
Responsibilities:
- Strategically manage a high-value portfolio of builder, developer, and contractor accounts to maximize market penetration and revenue growth
- Develop and implement data-driven account strategies that enhance customer retention while expanding share of wallet across our product lines
- Prospect and cultivate new business opportunities within existing accounts while identifying and converting strategic targeted accounts
- Execute comprehensive sales cycle from lead generation through final sales, including consultative presentations and negotiations
- Drive adoption of comprehensive HVAC solutions including equipment, controls, service agreements, and system upgrades to increase revenue streams
- Collaborate cross-functionally with estimating and inside sales teams to develop compelling, competitive proposals that win business
- Coordinate with operations, order management, and service teams to ensure exceptional sales execution and client satisfaction
- Support business intelligence initiatives including accurate forecasting, pipeline management, and strategic planning processes
- Monitor industry developments, construction trends, and competitive activities to maintain market advantage and identify emerging opportunities.
Desired Qualifications:
- 5+ years of sales or account management experience in HVAC, construction, or building services.
- Proven record managing large or complex accounts.
- Strong negotiation, presentation, and relationship building skills.
- Ability to interpret construction plans, specifications, and bid documents.
- Proficiency in CRM system (Salesforce) and Microsoft Office or similar platforms.
- Valid driver's license and ability to travel within the region.
Requirements:
- 5+ years of sales experience in HVAC, construction, or building materials
- Bachelor's degree in business, Construction Management, or related field
Benefits:
- Health Insurance
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance (Short-term and Long-term)
- Employee Assistance Program (EAP)
- Tuition Reimbursement & Professional Development
- Paid Vacation & Sick time
- Company Paid Holiday's
- 401(k) Plan with Employer Match
- Employee Discount Program
Invitation to Apply:
Full-time and part-time positions are available. To explore this exciting opportunity and other career opportunities at Carrier Enterprise, visit our careers page at www.carrierenterprise.com/careers. Learn more about our company and team.
Equal Opportunity Statement:
Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.