Strategic Expense Analysis & Capabilities Manager

The Opportunity

We are looking for a Strategic Expense Analysis & Capabilities Manager to help shape and advance MassMutual’s expense management strategy. In this role, you will lead key initiatives, capabilities, and policies, including interpreting third-party benchmarking data, identifying actionable insights, and driving alignment across the organization. You will also partner closely with Procurement and Strategic Priorities to support delivery and execution.

You will be most successful in this role if you bring experience in financial analysis and expense management, along with an understanding of life insurance, wealth management, and annuity products. This position requires strong cross-functional partnership, comfort working through ambiguity, and the ability to move quickly while bringing others along. Just as important, you can translate complex financial issues into clear business insights and explain what they mean for decision-making.

The Team

In this role, you will join our Strategic Expense Management team supporting senior business unit leaders in all phases of the expense forecasting cycle including managing their expense base, identifying and analyzing opportunities to improve expense efficiencies across the organization and driving implementation of those initiatives. The Strategic Expense Management team is a collaborative team whose members demonstrate accountability, agility, a dedication to be inclusive, strong business acumen, and show courage, even in the most difficult situations. Effective communication skills are key to successful relationship-building and the ability to articulate the reasoning and bases for recommendations and conclusions are imperative. Our team demonstrates an inquisitive approach, asking probing questions to identify issues with specificity.

The Impact

In this role, you will help shape how MassMutual manages expenses by delivering clear insights, strengthening forecasting and analytics, and driving initiatives that improve transparency, efficiency, and decision-making across the organization.

• Partner with the Leader of Strategic Expense Management and cross-functional stakeholders to guide expense strategy, align on enterprise priorities, and support company-wide expense goals.
• Develop actionable reporting, models, and scenario analyses that improve visibility into expenses, headcount, pricing gaps, and savings opportunities.
• Advance forecasting and planning capabilities by improving processes, automation, and tools across monthly, quarterly, annual, and long-range planning cycles.
• Use benchmarking, unit cost frameworks, and policy analysis to identify opportunities for efficiency, strengthen governance, and inform business decisions.
• Provide clear, fact-based insights and executive-ready materials that help leaders monitor progress, evaluate tradeoffs, and drive results.

The Minimum Qualifications

• Bachelor’s degree
• 7+ years of experience in finance roles, with a proven ability to work across a highly matrixed organization.
• 3+ years of experience using advanced forecasting and strategic planning techniques, including activity-based costing and zero-based budgeting.
• 3+ years of experience analyzing financial data and translating insights into clear recommendations for business leaders.

The Ideal Qualifications

• Master’s degree in business, finance, accounting, or a related field.
• Strong financial acumen and the ability to analyze large data sets to identify trends and insights.
• Excellent communication skills, with the ability to translate complex information into clear messages for a range of audiences.
• Experience with training, change management, and driving transformation efforts.
• Strong organizational skills, attention to detail, and the ability to manage multiple deliverables in a fast-paced environment.
• Proactive, self-motivated, and comfortable using sound judgment and creative problem-solving to move work forward.
• Strong business partnering skills, thought leadership, and a commitment to delivering excellent client service.

What You Can Expect at MassMutual

MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect:

• Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes 
• A collaborative environment where perspectives are welcomed  
• Access to learning, development, and internal networks that support continuous growth and skill-building over time 
• Employee-led communities and forums that foster connection, learning, and inclusion across the organization 
• A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset

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MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

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