Strategic Growth Lead in Shipping & Logistics

Amazon

Chicago, IL

JOB DETAILS
SALARY
SKILLS
Business Development, Business Growth, Business Operations, Communication Skills, Corporate Policies, County Ordinances, Cross-Functional, Customer Support/Service, Customer Training, Customer/Client Research, Diving, Entrepreneurship, Federal Laws and Regulations, Financial Operations, Industry/Trade Analysis, Logistics, Market Share, Metrics, Military, Negotiation Skills, Order/Customer Fulfillment, Performance Management, Presentation/Verbal Skills, Project Tracking, State Laws and Regulations, Technical Operations, Use Cases, Writing Skills
LOCATION
Chicago, IL
POSTED
2 days ago

DescriptionAmazon Shipping is building a high-growth business designed to transform how the world thinks about logistics. We're rapidly expanding our shipping and delivery services to brands and merchants across the U.S., and we're looking for entrepreneurial Business Development leaders who can help customers meet rising end-customer expectations in an increasingly competitive landscape.As a Sr. Business Development Lead, you will shape how customers think about fulfillment and shipping. You will leverage data and industry insights to teach customers something new about their business, tailor Amazon's solutions to their unique goals, and guide them through complex decision cycles. You'll work cross-functionally with Product, Tech, and Operations to translate customer needs into scalable solutions and help define the future of Amazon Shipping.Key job responsibilities• Drive revenue, adoption, and market share for Amazon Shipping by leading insight-driven engagements that teach customers new ways to meet rising end-customer expectations and challenge the limitations of their current shipping strategy.• Work backwards from customer needs, earning trust by diving deep into financial, operational, and customer-experience data to design tailored Amazon Shipping solutions that reframe how brands think about speed, reliability, and fulfillment.• Deliver perspective and influence decisions by introducing data-backed insights, clarifying the costs of the status quo, and guiding customers through complex decision cycles toward measurable business outcomes.• Serve as the voice of the customer, translating market signals and customer feedback into clear inputs for Product, Tech, Operations, and other Amazon teams to improve features, performance, and scalability.• Define and own program goals and metrics, track progress rigorously, remove obstacles, and manage through ambiguity to deliver long-term customer value and sustained business impact.• Think big and innovate, identifying emerging segments, new use cases, and differentiated delivery models that help customers win—and accelerate the growth of Amazon Shipping.A day in the lifeYou are a strategic, insight-driven Business Development lead who thrives on helping customers re-imagine what's possible. You lead with a point of view—grounded in data, industry trends, and operational realities—and use it to challenge assumptions and illuminate better paths forward. You excel in ambiguous, fast-scaling environments, influence senior stakeholders with clarity and confidence, and consistently drive deals toward measurable outcomes.You quickly understand complex businesses, uncover the true drivers behind customer decisions, and translate those insights into clear recommendations. You build trust through expertise and preparation, communicate with precision, and operate with the ownership required to support a rapidly growing business.Basic Qualifications5+ years of developing, negotiating and executing business agreements experience5+ years of professional or military experienceBachelor's degreeStrong verbal and written communication skills with an ability to work and thrive in ambiguity, at a rapid work pace.Preferred QualificationsExperience defining and driving complex program initiatives with customersAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.#J-18808-Ljbffr

About the Company

A

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles