Strategic Growth Manager

Strategic Growth Manager · Parsippany, NJ · Full-Time · In-Office

The Role

Giftogram is the #1 rated rewards and incentives platform on G2, helping 22,000+ businesses send digital rewards instantly for employee engagement, customer acquisition, research incentives, loyalty programs, and more.

We’re looking for a Strategic Growth Manager to grow and expand some of our largest customer relationships. This role is focused on uncovering new opportunities, building strong relationships across enterprise organizations, and helping customers use Giftogram in bigger and more strategic ways over time.

You’ll work closely with Customer Success, Sales, Marketing, and Product while owning expansion revenue across your portfolio.

In This Role, You'll:

• Manage and grow a portfolio of enterprise customers
• Identify upsell and cross-sell opportunities across departments and teams
• Build relationships with decision-makers across HR, Marketing, Operations, Finance, and Procurement
• Lead customer conversations focused on growth, adoption, and new use cases
• Partner with Customer Success to ensure strong customer outcomes
• Maintain a healthy pipeline of expansion opportunities
• Accurately forecast revenue and activity in HubSpot/Salesforce
• Hit and exceed quarterly revenue goals with uncapped accelerators

You Might Be a Great Fit If:

• 3+ years in B2B sales, account management, or customer growth roles
• Experience managing or growing business relationships
• Strong communication and relationship-building skills
• Someone proactive who naturally looks for opportunities
• Comfortable working in a fast-moving environment
• Experience with SaaS, incentives, HR tech, fintech, or enterprise customers is a plus

Why Giftogram?

Giftogram is the #1 rated rewards and incentives platform on G2 — ranked in the top 0.07% of all software companies based on verified customer reviews. More than 22,000 businesses trust Giftogram to send digital rewards instantly — with zero fees, zero markups, and zero contracts. Today, 1 in 3 Fortune 500 companies use Giftogram in some capacity.

You will join a collaborative, high-accountability team that moves quickly, cares deeply about doing the work well, and starts and ends with appreciation — in every customer relationship and every role.

Show Us Your Craft

Want to show us how you think? Include a short outreach message you might send to a senior stakeholder at an existing enterprise customer to open a conversation about expansion — for example, introducing a new use case, team, or department where Giftogram could add value.

This could be an email, a LinkedIn message, or a meeting request — we are interested in seeing how you approach growing relationships and creating opportunity inside large organizations.

No need to overthink it. Just show us how you approach thoughtful, strategic outreach.

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