You’re a systems-minded operator who loves turning chaos into clean, repeatable flow. In this role, you’ll design how our medical practices run—building the SOPs, workflows, and structure that allow the organization to scale smoothly.
Role Summary
The Operations Manager owns the execution and optimization of daily operations. You focus on documenting workflows, implementing systems, coordinating projects, and ensuring teams execute consistently against established priorities. This position will evolve into COO/CEO role for the right candidate.
Core Responsibilities
Map existing workflows and identify operational gaps
Design, document, and maintain SOPs across all core functions
Organize operational documentation and systems for accessibility and consistency
Translate leadership direction into project plans, timelines, and milestones
Coordinate cross-functional execution to move initiatives forward
Track operational KPIs and surface improvement opportunities
Ensure follow-through on tasks, projects, and priorities
Support implementation of new services, pricing, and internal processes
Success in the First 90 Days
Fully documented SOPs for key operational flows
Centralized, organized operational documentation
Clear visibility into workflows and ownership
Reduced day-to-day chaos and rework
Improved execution consistency across teams
Ideal Background
Operations management experience (healthcare or multi-location a plus)
Strong SOP creation and process improvement background
Detail-oriented executor with strong project management skills
Comfortable working cross-functionally without direct authority
Numbers & Facts
Location
Brandon, FL
Job Type
Full-time
Skills
Cross-Functionalunmatched
Dental Insuranceunmatched
Design Documentunmatched
Detail Orientedunmatched
Documentationunmatched
Establish Prioritiesunmatched
Follow Throughunmatched
Health Insuranceunmatched
Healthcareunmatched
Leadershipunmatched
Operational Strategyunmatched
Operationsunmatched
Operations Managementunmatched
Performance Metricsunmatched
Pricingunmatched
Process Improvementunmatched
Project Planningunmatched
Project/Program Coordinationunmatched
Project/Program Managementunmatched
Standard Operating Procedures (SOP)unmatched
Training/Teachingunmatched
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