Strategic Operations Senior Manager

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

We''re looking for a Strategic Operations Senior Manager to join the Office of the COO and serve as a trusted partner to the VP, Strategic Operations. In this highly visible role, you''ll help shape strategic priorities, lead planning and operating rhythms, and drive cross-functional initiatives that improve execution across Crunchyroll''s global media and direct-to-consumer business.

You''ll work closely with executive leadership to translate strategy into action, developing executive communications, building decision frameworks, and creating the governance, insights, and accountability needed to keep the COO organization aligned on its highest priorities.

Core Areas of Responsibility

• Drive strategic planning and roadmap development across the COO organization
• Lead the COO organization''s OKR process, planning cadence, and operating rhythms
• Build executive-ready presentations, business cases, and decision frameworks that support leadership discussions
• Develop dashboards, reporting, and governance mechanisms that improve visibility into priorities, risks, and execution
• Lead high-priority, cross-functional initiatives from planning through execution
• Identify risks, dependencies, and opportunities, driving alignment and actions to accelerate progress
• Partner with Finance and People to support resource, workforce, and budget planning
• Represent the Office of the COO in cross-functional forums, driving alignment and accountability across teams
• Partner closely with the VP, Strategic Operations on evolving priorities, executive communications, and special projects

We are considering applicants available to work a hybrid schedule, with three days each week onsite at our Los Angeles office.

About You

We get excited about candidates, like you, because...

• 8+ years of experience in management consulting and/or strategic operations, corporate strategy, or business transformation, with experience in media, streaming, entertainment, or direct-to-consumer subscription businesses
• Strong executive communication skills with experience developing C-suite presentations, business cases, and decision frameworks
• Experience leading strategic planning, OKRs, quarterly business reviews, and executive operating cadences
• Exceptional analytical and financial acumen, with the ability to translate data into actionable recommendations and influence decision-making
• A structured approach to problem-solving, with the ability to navigate ambiguity and drive alignment across cross-functional teams
• MBA preferred, or equivalent experience in strategy, consulting, or operational leadership roles

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll's Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.

Pay Transparency - Los Angeles, CA

$141,000-$170,000 USD

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

• Courage. We believe that when we overcome fear, we enable our best selves.

• Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Kaizen. We have a growth mindset committed to constant forward progress.

• Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It''s just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan''s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll's hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

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