The Strategic Planning Manager supports the development, coordination, and implementation of Hampton Roads Transit’s (HRT) strategic planning initiatives, including the Transit Strategic Plan (TSP), Capital Improvement Program (CIP), service planning efforts, long-range transit plans, and high-capacity transit corridor studies. The position facilitates collaboration across departments—including Customer Service, Operations, Finance, Technology, and Marketing and Communications—as well as advisory committees, regional partners, local jurisdictions, and state and federal agencies to support alignment between agency priorities, service delivery strategies, capital investments, and financial planning.
The Strategic Planning Manager helps advance HRT’s planning technology and data capabilities by promoting consistency in data collection, analysis, reporting, and performance measurement practices across planning functions. The role assists in developing meaningful reports, performance measures, presentations, and decision-support tools that provide clear and actionable information to executive leadership and the Board.
Reporting to the Chief Planning and Development Officer, the incumbent supports the department by coordinating and tracking complex planning initiatives, ensuring consistency in planning programs, policies, and methodologies, and managing cross-functional work efforts to advance HRT's strategic, service, capital, and long-range planning objectives.
Essential Job Functions:
(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)
Required Knowledge, Abilities and Skills essential to Job Functions:
Strong knowledge of the principles and practices of multimodal transportation planning and project management with special emphasis on transit desired. Extensive knowledge of the regulatory requirements and practices of federal, state, and local governments with regard to transit and environmental planning. Extensive knowledge of land use planning as it relates to transportation. Experienced in public participation in transit planning projects and studies. Skilled in management, including matrix management (with other groups in HRT). Team player and proponent of collaborative management. Ability to work with consultants who will be integral to the team, and through which much of the fixed guideway development, and corridor level planning will be performed. Ability to plan, organize and direct the work of staff and consultant resources. Ability to communicate effectively, both orally and in writing. Ability to train, supervise, and evaluate the work of subordinates. Ability to interact effectively with division staff, managers, officials, and the public, and to resolve problems. Ability to prepare, justify, and administer budgets. Ability to communicate with HRT Board members and elected officials in a clear and professional manner.
Required Software Knowledge and Skills essential to Job Functions:
Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential. Basic problem-solving skills associated with software applications used is expected. Software usage relevant to job duties will be evaluated.
Safety Responsibility:
Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and the public from injury or harm. Ensure all employees and contractors are properly trained and understand all rules, safety policies, and procedures to perform their work functions safely. Promote safety awareness by attending safety committee meetings and adhering to all safety procedures and policies. Actively conduct workplace hazard analyses for all employees to maintain a safe work environment. Encourage employee safety reporting program and communication of hazards to the Safety Department. Responsible for the timely mitigation of all unacceptable and undesirable safety risks. Accountable for safety performance within their functional area and achieving the agency’s safety goals
| Location | Norfolk, VA |
| Job Type | Full-time, Employee |
| Industry | Travel, Transportation and Tourism |
| Salary | $87,939–$114,321 Per Year |
| Headquarters | Hampton, Virginia, US |
| Website | https://gohrt.com/ |
Training and/or Education:
Completion of at least a bachelor’s degree in transportation or urban planning, civil engineering, public administration, or closely related field. Master’s degree or advanced degree in the field of Planning is preferred. Appropriate experience may be substituted for the above areas.
Required Experience:
Four to Eight years of progressively more responsible experience in urban transportation planning, environmental planning and project management, preferably in a transit and multimodal environment.
Licenses or Certificates:
Possess a valid Driver's License. Acquire a Virginia Driver's License within 60 days after the date of hire (in instances when an out of state license is not the applicant's current state of residence).
Special Requirements:
This position is classified as non-essential personnel.
FLSA Status:
Exempt
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Unusual Demands:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves meeting multiple demands on a timely basis. Duties may require work outside normal business hours and some seasonal overtime.
Hampton Roads Transit (HRT) is the regional provider of public transportation in Hampton Roads Virginia serving the cities of Chesapeake, Hampton, Newport News, Norfolk, Portsmouth and Virginia Beach. HRT is governed by the Transportation District Commission of Hampton Roads. HRT operates local bus routes, light rail in Norfolk, express bus commuter service for the region, passenger ferry service across the Elizabeth River, ADA Paratransit service, and commuter alternate programs under the "goCommute" brand.
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