Description
AWS Professional Services is seeking a Strategic Program Director to lead program governance for a landmark digital transformation engagement. This is a Perth-based program spanning multiple delivery streams - GenAI-powered application modernisation, digital foundations and AI platform deployment, and organisational change management - with a combined team of 29+ across AWS, a global management consulting partner, and specialist delivery partners.
You will be the single point of accountability for program delivery, commercial management, and value realisation. You will represent AWS leadership on the Steering Committee, run executive governance with the customer and AWS leadership, and own the AWS relationship at the program level. This is a role for someone who leads through influence rather than authority - orchestrating outcomes across multiple technical streams, partner organisations, and executive stakeholders without direct line management of the delivery teams.
Key job responsibilities
Key Responsibilities
Program Governance and Value Realisation
- Own end-to-end program governance - Steering Committee cadence, executive reporting, investment decision support
- Track and report value realisation against the multi-year business case at each governance gate
- Manage cross-stream dependencies and integrated planning across all delivery streams
- Lead risk and issue management across the program; be escalated to for resolution
- Prepare for and lead the Post Investment Review at the 1-year mark
Commercial and Stakeholder Management
- Own the commercial relationship - manage program financials, negotiate scope and investment trade-offs, shape statements of work
- Operate as a strategic advisor to the customer's CDIO and executive leadership at peer level
- Partner with a global management consulting firm's Principal as an equal, maintaining AWS accountability for program outcomes
- Engage with AWS senior leadership on program strategy, escalations, and resource commitments
- Shape the longer-term commercial partnership model across delivery partners
Strategic Leadership
- Lead Year 3 planning and cross-divisional replication assessment
- Identify and drive strategic follow-on opportunities that provide genuine business value
- Apply principles of change management and transformation to ensure the program delivers behavioural and operational change - not just technology
- Build strategic relationships with appropriate stakeholders across the customer's executive team, operations leadership, and technology organisation
Team and Capability Building
- Lead and mentor the program management team
- Define and share engagement management best practices across the organisation
- Establish executive governance frameworks, operational excellence standards, and program reporting mechanisms
- Ensure the program team is stronger because of your presence, but does not require your presence to be successful
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- 7+ years of leading multiple Agile teams (like Scrum Masters, Product Owners) concurrently or at scale experience
- 7+ years of leading and delivering enterprise-level IT engagements experience
- 10+ years of external or internal customer facing, complex and large scale project management experience
- Experience in executive level engagement with SVP/VP/C-Suite
- Experience working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals from opportunity through closure
- Knowledge of technology principles and services including infrastructure, business applications, data management, security, application platforms, and consumer-facing technology
Preferred Qualifications
- active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)
- 7+ years of delivering customer engagements in a professional services role experience
- Experience with Agile and project management toolsets like Jira, Rally, VersionOne or Taiga
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.