Reporting to the Executive Director, the Strategic Programs & Administrative Lead of Holistic Health & Wellness provides advanced administrative and project support to the Senior Leadership Team, including the Executive Director, the Senior Director of Mental Health, and the Student Health Services (SHS) Chief Medical Officer. Operating as the department's operational "command center" within a fast-paced and highly confidential environment, this role serves as a vital liaison across clinical and mental health divisions to ensure leadership effectiveness through complex calendaring and high-level coordination. The position bridges the gap between technical operations and community engagement by synthesizing data into high-impact presentations, maintaining departmental policies, and designing creative communications—such as flyers andannouncements—to promote holistic health initiatives and events to the UCR campus community.
This role may require hours outside the standard Monday through Friday 8AM - 5PM work hours based on operational need. This position will work out of the Student Health & Counseling Center.
Please be advised that applicants must submit a cover letter and a curriculum vitae/resume for full consideration. Candidates may also be required to provide a work sample and/or conduct a presentation as part of the interview process.
A Bachelor's degree or equivalent experience in a related field - Required
Minimum of 4-7 years of experience providing high-level administrative support. This must include managing complex calendars for senior-level leaders (Directors, Department Heads, or equivalent). - Required
Demonstrated experience tracking deliverables, meeting deadlines, and coordinating multiple stakeholders for departmental initiatives or special projects. - Required
Proven experience drafting and editing formal correspondence, reports, and meeting minutes for a professional audience. - Required
Experience working in an environment that requires a high degree of discretion and the handling of sensitive information (e.g., personnel, legal, or health records). - Required
Experience using Microsoft Suite (ex: Excel, Word, Powerpoint) for data organization, reporting or creating presentations - Required
Prior experience in a student health center (SHS), mental health department, or similar clinical/academic environment. This includes familiarity with HIPAA and FERPA privacy standards. - Preferred
Familiarity with University of California policies and systems (e.g., Concur, Oracle, or local UCR platforms). - Preferred
Experience coordinating logistics for large-scale events such as wellness fairs, staff retreats, or student town halls. - Preferred
Practical experience using design software (like Canva or other design program) to create promotional materials - Preferred
Experience assisting leadership with the administrative side of long-term strategic planning, such as organizing retreats or mapping out multi-year goals. - Preferred
Occasional travel for university related business meetings, conferences and/or professional development. - Required
May require hours outside standard Mon-Fri 8AM - 5PM work hours based on operational need - Required
Exceptional written and verbal communication skills; ability to draft professional correspondence and reports with minimal oversight.
Experience using Canva, Adobe Creative Suite, or similar tools to create professional flyers, announcements, and digital assets.
Demonstrated ability to handle highly confidential and sensitive information (such as HIPAA/FERPA) with absolute professionalism and political acumen.
Ability to gather, compile, and synthesize complex data sets into clean, digestible reports or infographics.
Ability to handle high-stress inquiries from concerned parents, students, or staff with calm and professional empathy.
Ability to navigate complex institutional hierarchies and maintain diplomatic relationships with diverse stakeholders.
Ability to manage multiple projects simultaneously while maintaining a high level of accuracy under pressure.
Ability to forecast the needs of leadership and the department by identifying potential bottlenecks or requirements before they arise.
Ability to provide "just-in-time" support, ensuring leaders are prepared and projects remain on track without the need for constant direction.
Exercises high-level intuition to independently adjust schedules, initiate follow-up actions, and mitigate administrative friction to ensure seamless operational continuity.
High-level skills in Microsoft Office Suite (advanced Excel and PowerPoint), Google Workspace, and project management tools.
In the heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories under state or federal law. It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.
For information about our generous employee benefits package, visit: Employee Benefits Overview
Job Title ADMIN OFCR 3 CX Job Code 004800 Grade 151 Department Head Jackie Rodriguez Supervisor Jackie Rodriguez
Reporting to the Executive Director, the Strategic Programs & Administrative Lead of Holistic Health & Wellness provides advanced administrative and project support to the Senior Leadership Team, including the Executive Director, the Senior Director of Mental Health, and the Student Health Services (SHS) Chief Medical Officer. Operating as the department's operational "command center" within a fast-paced and highly confidential environment, this role serves as a vital liaison across clinical and mental health divisions to ensure leadership effectiveness through complex calendaring and high-level coordination. The position bridges the gap between technical operations and community engagement by synthesizing data into high-impact presentations, maintaining departmental policies, and designing creative communications—such as flyers and announcements—to promote holistic health initiatives and events to the UCR campus community.
Executive Calendaring & Coordination Serve as the primary coordinator for complex executive calendars, managing high-volume scheduling across multiple leaders and stakeholders. Prioritize and resolve competing demands, ensuring alignment with executive and organizational priorities and clinical needs. Coordinate meetings with campus leadership, UC system partners, and external stakeholders. Prepare agendas, briefing materials, and meeting logistics to ensure executives are fully prepared. Provide continuity of support during leadership or staff absences. - 25%
Executive-Level Project & Initiative Support Provide high-level project coordination for departmental initiatives, strategic priorities, and special projects. Track action items, timelines, and key deliverables to ensure project momentum. Facilitate consistent follow-up across leadership and campus partners, ensuring that administrative benchmarks and strategic goals are met on schedule. Support leadership meetings, retreats, town halls, and strategic sessions. This includes managing complex logistics, curating professional materials, and producing comprehensive follow-up documentation. Assist with strategic planning activities and executive-level administrative tasks related to major departmental initiatives. - 25%
Executive Communications & Correspondence Draft, edit, and review professional correspondence, reports, and high-stakes communications on behalf of the Executive Director and Senior Leadership. Serve as a primary point of contact and trusted gatekeeper, managing sensitive communications with