Business Skills
Strong understanding of operational processes and production support practices.
Experience performing business analysis and requirements interpretation.
Ability to translate technical concepts into business language.
Strong written and verbal communication skills.
Experience preparing executive-level updates and status reporting.
Technical Skills
Experience supporting enterprise applications in a production environment.
Ability to analyze application workflows and system dependencies.
Experience reviewing system logs and troubleshooting production issues.
Understanding of data relationships and relational database concepts.
Working knowledge of API integrations and downstream/upstream system dependencies.
Analytical Skills
Strong root cause analysis capabilities.
Ability to identify trends and recurring failure patterns.
Experience performing impact assessments and risk evaluations.
Excellent problem-solving and critical thinking skills.
Production Support & Incident Management
Business & Technical Analysis
Root Cause Analysis
Release & Change Support
Data Quality & Controls
Stakeholder Management
EEO:
Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
Numbers & Facts
Location
CHANDLER, AZ
Skills
Analysis Skillsunmatched
Application Programming Interface (API)unmatched
Business Analysisunmatched
Communication Skillsunmatched
Consultingunmatched
Data Qualityunmatched
Database Technologyunmatched
Identify Issuesunmatched
Incident Managementunmatched
Operations Processesunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Production Supportunmatched
Relational Databases (RDBMS)unmatched
Requirements Managementunmatched
Risk Analysisunmatched
Root Cause Analysisunmatched
Technical Analysisunmatched
Trend Analysisunmatched
Writing Skillsunmatched
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