Analysis Skills, Business Case, Business Support, Change Management, Communication Skills, Consulting, Continuous Improvement, Corrective Action, Cross-Functional, Customer/Client Research, Identify Issues, Interpersonal Skills, Komatsu Equipment, Leadership, Lean Six Sigma, Microsoft Product Family, Microsoft Project, Performance Management, Problem Solving Skills, Process Improvement, Program Planning, Project Management Software, Project Planning, Project/Program Management, RAID Storage, Risk Analysis, Risk Management, Set Goals, Strategic Planning, Time Management, Willing to Travel
Strategy And Transformation - Stmo Program Manager
The Strategic Program Manager with the Strategy & Transformation Management Office will lead the successful planning, deployment, and execution of strategic programs within Komatsu North America. This includes managing program activities, tasks, and partnerships across the North American region, driving adoption, and ensuring success through program delivery. Programs will vary in scope, complexity, criticality, success criteria, requiring strong leadership, technical acumen, and outcomes focus.
In addition to program management responsibilities, this role will primarily serve as an internal consultant, partnering with the Divisions to identify opportunities, analyze challenges, and provide strategic recommendations that align with organizational goals. The individual will leverage consulting methodologies to facilitate decision-making, optimize processes, and ensure that initiatives deliver measurable value across the enterprise.
Key Job Responsibilities
Program Delivery And Execution
- Drive program delivery excellence by coordinating cross-functional teams, removing roadblocks, and monitoring milestones to ensure initiatives are delivered on schedule and within scope
- Mitigate and reduce delivery risks by proactively identifying delivery challenges, managing dependencies, and implementing corrective actions to achieve program success criteria
- Track program health towards established goals and outcomes and ensure accurate and timely reporting
- Continuously improve performance by capturing lessons learned, adapting processes, and embedding efficiencies into future delivery cycles
Program Delivery Standards
- Establish and reinforce consistent program management practices and standards for across Komatsu North America, including program plans, RAID logs, communication plans, and more
- Provide tools, templates, and frameworks to strengthen program management capabilities and enhance delivery effectiveness
- Drive alignment on program standards and templates with other existing PM teams and organizations within Komatsu North America outside of the STMO
- Apply structured change management approaches to support the STMO in driving adoption, stakeholder alignment, and sustained value realization aligned with North America strategy, divisional priorities, and intended outcomes.
Internal Consulting
- Support the STMO Portfolio Lead and act as a trusted advisor for Komatsu North America teams to diagnose complex business challenges, synthesize insights, and define actionable next steps for improvement
- Drive key strategic planning activities including developing strategic frameworks, goals, objectives, long-term roadmaps, and facilitating planning workshops
- Understand market landscape, including customer needs and future growth areas, to inform long-term strategies
- Builds supporting materials and business cases for the Program Owners for executive level conversations, meetings, and workshops
Stakeholder Engagement
- Foster strong relationships with key stakeholders, including executives, senior leadership, team leads, and employees
- Promote open communication channels and collaboration to gain buy-in and support for transformation initiatives
- Engage stakeholders throughout program processes, incorporating feedback and perspectives when implementing frameworks
- Drive cross-collaboration among business and supporting functions to solicit input for strategic program direction
Strategic Alignment
- Support STMO Portfolio Leads in developing detailed plans for strategic programs aligned to North America strategy, including aligning program activities and support with each division's strategic outcomes and priorities
- Support recurring STMO-led processes, including the 12-step strategic process, executive meeting support and materials development, and facilitation of strategic workshops.
Qualifications/Requirements
- Bachelor's and/or master's degree in a quantitative or business field preferred, with minimum 5 years of work experience
- 2+ years of consulting experience from a strategy consulting firm, including generalist experience across multiple industries preferred
- Proven ability to manage multiple complex initiatives and deliver results under tight deadlines
- Strong interpersonal skills with ability to bring together cross-functional leaders for discussions, issue resolution, and alignment
- Self-starter who identifies opportunities, addresses challenges, and builds actionable execution plans
- Ability to communicate succinct stories to senior management, including Division VPs and C-Suite, to gather input and buy-in
- Experience bringing structure to ambiguous problems, framing key questions, and developing clear work plans to answer them.
- Experience aggregating market, customer, and expert insights into clear, cohesive recommendations for executive leaders.
- Proficiency with program management tools (e.g., Microsoft Planner / Microsoft Project)
- Strong knowledge of program/project management methodologies (e.g. Future-Back Planning, Lean Six Sigma)
- Up to 10-15% travel required to meet with program teams