Strategy Director

Agency:

Job Function:

Account Management and Growth

Job Subfunction:

Account Management

Job Description:

Strategy Director

Who We Are

IMS represents leading brands at the point of purchase - in store, online, and behind the scenes - including digital and traditional signage, print and POP, and branded merchandise. Our marketplace is solution agnostic, so our clients achieve best execution at lowest price throughout North America. Our integrated platform (planning, procurement, freight, warehousing, kitting, fulfillment, field execution, analytics, and program management) empowers our clients to stay at the strategic level, knowing that we can help turn their marketing vision into a reality. Visit us at: www.IMSretail.com.

IMS is wholly owned by Omnicom Group (NYSE: OMC), an inter-connected global network of leading marketing communication companies offering a diverse, comprehensive range of marketing solutions spanning brand advertising, customer relationship management, media planning and buying services, public relations and numerous specialty communications services to drive bottom line results for its clients (www.omnicomgroup.com).

We value what makes you, you

IMS is committed to building and maintaining a team that reflects the diverse consumer base and communities that we serve. We know that when our associates are empowered to bring their whole selves to work, they feel valued and appreciated, and bring better results for our clients. We strive to build a culture that rewards people for their unique perspectives and contributions, and where our people are connected - to the work we do, to each other, and to IMS.

WHAT DOES THE STRATEGY DIRECTOR DO:

We are seeking an experienced and strategic Strategy Director to lead and drive organic growth initiatives within the corporate team of a leading Quick Service Restaurant (QSR) chain. This role will be instrumental in developing and executing comprehensive account strategies that expand our retail marketing and supply chain opportunities, enhance operational efficiency through technology and process improvements, and drive revenue growth across the broad-base account enterprise. The Strategy Director will serve as a key strategic partner to senior leadership, responsible for identifying growth opportunities, building executive relationships, and implementing scalable solutions that align with the QSR's corporate initiatives and long-term business objectives.

Primary Responsibilities:

Develop and lead comprehensive organic growth strategies focused on expanding retail marketing including POS solutions and services across the corporate QSR team

Identify and assess market opportunities for new service lines, product enhancements, and operational efficiencies within the existing account

Create detailed growth roadmaps with measurable KPIs, timelines, and resource requirements

Conduct competitive analysis and market research to inform strategic recommendations and positioning

Partner with product and operations teams to develop solutions that address specific corporate team needs

Serve as one of the primary strategic business partners to senior leaders within the QSR corporate organization

Build and maintain executive-level relationships with key stakeholders across multiple departments (Operations, IT, Finance, Corporate Partnerships)

Act as an internal advocate for the account, ensuring alignment across all company departments

Identify and quantify new revenue opportunities within the corporate account, including service upselling, technology implementations, and operational optimization initiatives

Develop business cases and ROI analyses for proposed solutions and investments

Monitor and report on organic growth progress, pipeline development, and revenue realization

Establish and manage annual account growth targets and develop detailed plans to achieve or exceed them

Collaborate with implementation, support, and technical teams to ensure customer success and satisfaction

Manage account feedback loops and translate client input into actionable product and service enhancements

Work closely with account leads, sales, operations, product development, and customer success teams to coordinate strategic initiatives

Champion internal alignment around account priorities and growth opportunities

Facilitate communication and collaboration between the client organization and internal teams

Present findings, recommendations, and progress updates to senior management

Onsite client presence required; some travel required

Key Requirements:

Experience in business strategy, client engagement, or related field within the QSR, restaurant technology, or retail execution sectors

Demonstrate expertise in developing and executing organic growth strategies that resulted in measurable revenue increases

Proven ability to build and maintain executive-level relationships and influence key decision makers

Strong understanding of restaurant operations and QSR business models

Strategic thinking with the ability to translate market insights into actionable business initiatives

Exceptional communication skills with ability to present complex information to diverse audiences

Project management expertise with proven ability to lead cross-functional initiatives to completion

Analytical capability with strong proficiency in data analysis, financial modeling, and business metrics

Problem-solving mindset with ability to identify creative solutions to complex business challenges

EXPERIENCE/QUALIFICATIONS:

Bachelor's degree with a proven history of career progression

10+ years of relevant account management, strategic partnerships, or business development roles

Ability to prioritize and manage multiple projects simultaneously, independently, efficiently and under tight deadlines

Strong organization, communication and interpersonal skills, with the ability to work both independently and in a team

Track record of identifying and capturing organic growth opportunities within existing accounts

Critical thinking, strong analytical skills and problem-solving ability

Ability to maintain professional demeanor under pressure

Proficiency in Microsoft Office Suite products and Adobe

Familiarity with CRM software, process mapping software, and business intelligence tools such as Salesforce, Power BI, Figma

QSR, Retail and/or CPG experience

WHAT WE OFFER:

In addition to a collaborative and innovative work environment and the ability to make a significant company impact, you will receive:

Competitive salary

Medical, dental, vision coverage, including family-forming benefits and gender-affirming care

401(k) with match

Disability Insurance (short term and long term)

Generous Time Off policy

Hybrid work policy

Robust peer recognition program

Training and development opportunities

Tuition reimbursement program

Access to Omnicom's Employee Resource Groups: Black Together, Open Pride, Acento, Open Disability, and OmniWomen

Commitment to growing and enhancing our organizational culture

IMS is an Equal Opportunity Employer

The salary range for this job is $150,000-$170,000 - The salary range provided in this job posting is an estimate based on market data and internal equity. Final compensation will be determined based on knowledge, skills, experience, location, and other relevant factors such as certain certifications that may be desired for this role.

$150,000.00 - $170,000.00

Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers:

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.