Strategy & Operations Leader, Generative AI Innovation Centre , ProServe Business Strategy

Amazon.com Inc

Herndon, VA

JOB DETAILS
SKILLS
Amazon Web Services (AWS), Artificial Intelligence (AI), Automation, Business Case, Business Plan, Business Strategy, Centralized Operations/Management, Channel Strategies, Cloud Computing, Conferences, Cross-Functional, Demand Generation, Develop and Maintain Customers, Diversity, Engagement Marketing, Finance, Government, Independent Software Vendor (ISV), Leadership, Marketing, Mentoring, Operational Strategy, Operations Planning, Operations Processes, Partner Sales, Performance Analysis, Portfolio Analysis, Productivity Model, Professional Services, Sales, Scorecarding, Startup, Strategic Planning
LOCATION
Herndon, VA
POSTED
22 days ago

We are seeking a Strategy & Operations Leader to join the ProServe Business Strategy team. You will drive strategic planning, GTM execution, and partner strategy across the Generative AI Innovation Centre (GenAIIC) portfolio.

You partner with Business Leaders, Geo Practice teams, Finance, Partner Development, and Central Strategy & Operations teams to deliver results at scale. Success means connecting long-range strategy to near-term execution: shaping portfolio direction, accelerating pipeline, scaling partner motions, and driving operational rigor through data and narrative. You operate with full business context and translate complexity into clarity for senior leadership.

Key job responsibilities

Drive strategic planning for the GenAIIC portfolio, including operational planning inputs, growth narratives, and long-range business planning.

Own portfolio performance analytics (pipeline health, conversion, bookings/revenue attainment, and geo-level scorecards) that drive accountability.

Shape and execute the partner and Marketplace GTM strategy for GenAIIC offerings, coordinating with partner development teams, ISV partners, and Sales.

Coordinate demand generation activities with marketing and engagement teams. Track effectiveness, identify gaps, and accelerate pipeline velocity.

Develop data-driven narratives and executive presentations for monthly/quarterly business reviews and leadership reviews.

Drive cross-functional strategic initiatives spanning Professional Services, Sales, Partner Development, and specialist teams, from ideation through implementation.

Develop business cases for investment, headcount, and new offerings. Support capacity modeling and resource planning.

Leverage AI tools and automation to scale reporting, insight generation, and operational processes across the portfolio.

A day in the life

You operate at the intersection of strategy and execution for one of AWS"s fastest-growing portfolios. Your week blends strategic planning sessions, pipeline reviews, partner GTM coordination, and executive narratives. You partner daily with program leaders, Geo Practice leads, Finance, and Partner Development to ensure portfolio strategy translates into results. Monday you shape an annual planning narrative. Wednesday you unblock a partner startegy. On Friday you present cross-portfolio performance to senior leadership.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles