Street Outreach Influencer - Community Initiatives - PT

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements list below are representative of the knowledge, education, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Work on the street and in other unstructured situations
• Intervene in circumstances in which violence in likely, including retaliation
• Communicate all relevant information to teams members and supervisors immediately.
• Strategize with Outreach team and supervisor to develop an ongoing strategy to respond to conflicts and violence, noting important anniversary dates or other key events.
• Remain calm & observant to deescalate tense interactions
• Plan, organize, implement, and evaluate violence prevention/intervention programs such as conflict resolution, gang affiliation, drug abuse, & alcohol abuse.
• Outreach to the community (individually or as a team member) to build strong relationship with youth, residents, businesses, and community groups.
• Work cooperatively with community agencies to enhance program development.
• Evaluate existing programs and make necessary changes to maintain current needs and trends.
• Availability to work during late nights, weekends, and community events. Schedules may shift based on community activity, conflict patterns, or urgent situations.
• Assists with division and department special events as requested
• Participate in all mandatory training and undertake any training and professional development as required to ensure effective work.
• Be aware of surroundings and adhere to safety protocols.
• Additional duties as apparent or assigned

SUPERVISION EXERCISED:

N/A

KNOWLEDGE/ABILITY:

• Possess firsthand knowledge of the community and of current street conflicts
• Ability to work one-on-one and in groups with high-risk individuals to resolve conflicts and promote prosocial behavior.
• Experience with training in crisis intervention, principles in nonviolence, restorative justice practices, or trauma-informed practice
• Emotional maturity; good judgement; integrity; tolerance of differing points of view and belief; commitment to non-violence.
• Familiarity with computers such that employee can complete required data entry tasks, communicate via email, and complete basic word processing tasks.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one or small group situations to youths and adults.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Working knowledge of City government preferred

EDUCATION / QUALIFICATIONS:

• High school diploma or GED
• Two years of working experience in community engagement activities
• Two years of previous working experience with children, teens and young adults

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver's License required

EQUIPMENT:

Computer, walkie-talkie radio

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This role involves extended periods of walking, standing and engaging with emotionally charged situations. While performing the duties of this job, the employee is frequently required to sit and walk, and talk or hear. The employee is occasionally required to use hands to fingers, handle or feel objects, tools, or controls; and reach with hands and arms, and smell. The employee must occasionally lift and/or move up to twenty-five pounds. Specific vision abilities required in this job include close, distance and peripheral vision and depth perception.

WORK ENVIRONMENT:

Work is performed primarily outside on the streets, parks, neighborhoods, and in other unstructured community settings. Duties are performed year-round in all types of weather including extreme heat, cold, rain, snow, and high humidity. Work frequently occurs in neighborhoods, streets, parks, alleys, and other non-traditional settings. Conditions may include uneven terrain, limited lighting, loud noise, or crowded public spaces.

UNION AFFILIATION:

N/A

REQUIRED:

Driver's License

Pre-employment Drug Screen

Comprehensive Criminal Background Check

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The City of South Bend is an at-will employer.

Essential Duty: Uphold Core Values

All employees of the City of South Bend are expected to uphold and actively demonstrate the City's Core Values in their daily work, which are summarized below:

• Excellence - Deliver high-quality service and strive for continuous improvement.
• Accountability - Take ownership of responsibilities and outcomes.
• Innovation - Seek creative solutions and embrace new ideas.
• Inclusion - Promote a respectful, equitable, and welcoming environment.
• Empowerment - Support and encourage others to grow and succeed.

This duty is fundamental to fostering a positive workplace culture and delivering exceptional public service. These values shape our culture, inform our decisions, and inspire our work every day.

Equal Employment Opportunity & Diversity Statement

The City of South Bend is an equal opportunity employer. We do not discriminate or tolerate harassment based on race, color, religion, age, sex, national origin, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. Employment decisions are based on qualifications, merit, and organizational needs. We value and celebrate diversity and are committed to fostering an inclusive workplace for all employees.