Student Account Representative

University of North Carolina at Pembroke
  • Pembroke, NC
  • $15 Per Hour
6 days ago

Job Description

Position Details

Position Information

Division Finance and Administration Department Bursar Working Title Student Accounts Representative Vacancy Type Full-Time Temporary Min T/E Requirements

High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

FTE 1 Recruitment Range $15 per hour Anticipated Hiring Range $15 per hour Number of vacancies 1 Position # 000000 FLSA Status Non-Exempt Months per year 12 Work Schedule =e.g. 8-500 8:00 a.m. - 5:00 p.m. Work Schedule Type Monday - Friday Primary Purpose of Organization Unit Primary Purpose of Position

In the process of determining the status of student accounts and following established collection procedures, this position establishes good working relationships with students, parents, university personnel and other agencies. Prepares and processes bills for students who are behind in paying their student accounts. When an account remains delinquent and payments cannot be arranged a hold is place on the student's account. Assists with submission of delinquent accounts to the Attorney General's Office and collection agencies and NC Department of Revenue.

Job Description

Day to day operations include collecting funds and generating receipts for both student and non-student payments, ensuring that all funds go to the correct account by using the proper external indicator and sub code, answering phone calls and emails. Balance cash drawer daily with total funds in drawer against total receipts generate. Follow-up on any discrepancies such as overages and shortages. Ensure that all voided receipts are clearly marked with the original copy and that there are two signatures present. Use Pennant software to add or cancel meal plans for students. This position is highly visible while representing the Controller's Office/Finance and Administration assisting students, parents, and third-party representatives relative to payment of educational expenses.

Management Preference

n/a

Lic or Certification required by statute or regulation

Posting Information

Job Opening Date 07/26/2026 Job Closing Date Open Until Filled Yes Posting Category Administrative Support Posting Number NP00401 Quick Link to Posting https://jobs.uncp.edu/postings/13469 Special Instructions to Applicants

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Applicant Documents

Required Documents

  • C V/Resume
  • Cover Letter

Optional Documents

Posting Specific Questions

Required fields are indicated with an asterisk (*).

    • How did you hear about this employment opportunity?
  • Agency Referral
  • American Librarian Association (ALA)
  • Association of Fundraising Professionals
  • BlacksInHigherEd.com
  • Career Builder
  • Chronicle of Higher Education
  • Cosida
  • CUPA HR
  • Disabled in Higher Ed
  • Disability Website (Other)
  • Educause
  • Glassdoor
  • HigherEdJobs
  • Indeed
  • Inside Higher Ed
  • Journal of Blacks in Higher Education
  • LinkedIn
  • Monster
  • NACUBO
  • NativeAmericansInHigherEd.com
  • Native Hire
  • NCAA Market
  • NC Works Online / One Stop Center
  • Newspaper
  • Personal Referral
  • Placement Exchange
  • SACUBO
  • Society of Human Resources Management (SHRM)
  • StudentAffairs.com
  • UNC Collaborative Website
  • UNC Pembroke Online Employment System
  • Veterans Advantage Jobs & Career Network
  • Veteran Website (Other)
  • VeteransInHigherEd.com
  • Vocational Rehab
  • Women in Higher Education
  • Website - Other

Numbers & Facts

LocationPembroke, NC

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