Accounts Receivable Analyst

Department: Business & Financial Services
Reports To: Senior Finance Manager
Location: Baptist Health Sciences University

Position Summary

• Maintain, reconcile, and collect student accounts receivable.
• Process student payments, refunds, deposits, and cashiering transactions.
• Monitor delinquent accounts and coordinate collection activities, including agency referrals.
• Communicate with students, parents, faculty, staff, vendors, and third-party payers regarding account balances and payment arrangements.
• Support registration and payment processes to maximize cash flow and account compliance.
• Prepare deposits, reconcile payment batches, and assist with general ledger entries and accounting documentation.
• Analyze account aging reports and resolve billing discrepancies.
• Assist with Title IV refunds, 1098-T reporting, and compliance with FERPA and institutional policies.
• Collaborate with Financial Aid and other departments to ensure timely account resolution.
• Recommend and implement process improvements to enhance Business Office operations and customer service.

Minimum Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or related field with at least 12 credit hours in Accounting.
• Two (2) years of accounts receivable, billing, collections, or related accounting experience.
• Knowledge of accounting principles, accounts receivable, cash handling, and collections.
• Strong analytical, organizational, customer service, and problem-solving skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office, particularly Excel (sorting, filtering, formatting, and formulas).

Preferred Qualifications

• Bachelor's degree in Accounting.
• Three (3)+ years of accounts receivable, billing, collections, and cash-handling experience.
• Higher education finance or student accounts experience.
• Experience with automated receivable systems and student information systems.
• Advanced Excel skills, including pivot tables and data analysis.

Working Conditions

• Standard office environment.
• Occasional light lifting up to 30 pounds.
• May require work beyond normal business hours as needed.