Student Ambassador & Financial Consultant (Part-Time)

UT Federal Credit Union | Student Union Branch | University of Tennessee, Knoxville

Be the face of UT Federal Credit Union on campus.

Are you looking for a job that helps you build your resume while making a difference in the lives of fellow students? As a Student Ambassador & Financial Consultant, you'll represent UT Federal Credit Union at our Student Union Branch, helping students, faculty, staff, and members navigate their financial journey with confidence.

This is more than a campus job-it's an opportunity to gain professional experience in banking, finance, sales, customer service, and relationship building while becoming a trusted resource within the UTK community.

Whether you're majoring in business, finance, communications, marketing, or simply enjoy helping people, you'll develop valuable career skills in a supportive, mission-driven environment.

What You'll Do

• Welcome members and visitors to the Student Union Branch with exceptional service.
• Serve as a campus ambassador for UT Federal Credit Union by building relationships with students, faculty, and staff.
• Help members open accounts, process transactions, and access the financial products and services that best meet their needs.
• Educate members on financial wellness resources, digital banking tools, and available credit union services.
• Identify opportunities to recommend products and services that support members' financial goals.
• Assist with everyday banking transactions, including deposits, withdrawals, transfers, loan payments, and debit card services.
• Resolve member questions with professionalism and care.
• Represent UTFCU at campus events, orientations, and outreach opportunities when needed.
• Participate in ongoing training and professional development.
• Support branch operations through cash handling, balancing, recordkeeping, and maintaining a welcoming branch environment.

What We're Looking For

• A friendly, outgoing personality and a passion for helping others.
• Someone who enjoys connecting with people and creating positive experiences.
• Excellent communication and relationship-building skills.
• Interest in business, finance, banking, marketing, or customer service.
• Initiative, curiosity, and a willingness to learn.
• Strong attention to detail and organizational skills.
• Professionalism, integrity, and reliability.
• Comfortable using technology and learning new systems.

Education & Experience

• Current University of Tennessee student preferred.
• High school diploma or GED required.
• Customer service, retail, hospitality, campus leadership, student organizations, or volunteer experience is a plus-but we'll provide the banking knowledge you need.

Thank you for your interest in joining UT Federal Credit Union. As part of our commitment to ensuring a safe and secure work environment, all offers of employment at UT Federal Credit Union are contingent upon the successful completion of a comprehensive background check.

The background check may include, but is not limited to, checks of your criminal record, employment history, educational credentials, credit history, motor vehicle record, and references. You may be required to provide additional information and complete further documentation to facilitate these checks.

By proceeding with this application, you hereby authorize UT Federal Credit Union and its designated agents and representatives to conduct such investigations and request such information as is necessary to evaluate your suitability for employment.

In the event that information from a consumer report obtained about you from a consumer reporting agency is used in whole or in part in making an adverse decision with regard to employment, you will be provided with a copy of the consumer report and a description in writing of your rights under the law.

Should there be any discrepancies or disputes regarding the information obtained during the background check, or should you otherwise wish to discuss the report's contents with us, you will have an opportunity to discuss and/or dispute the content with us before a final employment decision is made.

All information received during the background check process will be treated with the utmost confidentiality and sensitivity, in accordance with the law. It will be used solely for the purpose of evaluating your potential employment at UT Federal Credit Union.

Please complete the application if you understand and agree to the above-mentioned conditions. In doing so, you acknowledge that you have carefully read and understand this Disclosure and Authorization and authorize UT Federal Credit Union to obtain and/or its agent to obtain and furnish to the Credit Union information related to your background to be used for employment purposes.