Student Assistant - Advising, Career & Transfer Services

Position Details

Position Information

Position Title Student Assistant - Advising, Career & Transfer Services Posting Category Student Employment -only Positions Starting Hourly Rate Range $16.23 -$20.85 Faculty Position (if applicable) About Harford Community College

Harford Community College (HCC) has been a vital part of Harford County since 1957. As a mid-sized, comprehensive institution, we're committed to delivering high-quality education and cultural enrichment to our community. Our mission is to provide relevant, accessible education and training that connects individuals to opportunities in an ever-evolving world. As an Achieving the Dream institution, HCC is part of a national network dedicated to enhancing student success in community colleges. To learn more about our vision and values, visit our website.

Affirmative Action and Equal Employment Opportunity Statement

Harford Community College is committed to the principles of Affirmative Action and Equal Employment Opportunity. It is the policy of Harford Community College not to discriminate against applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law with regard to any employment practices. HCC is an EEO and ADA/ADAA employer, including disability and protected veteran status.

Benefits

Benefits include:

Eligible to earn paid Sick and Safe leave. Required participation in Maryland State Retirement Pension. Eligible to participate in two optional retirement plans (403b & 457b).

Job Description

The Student Assistant in Advising, Career and Transfer Services provides assistance to students in our advising lab with all aspects of online, self-service functions related to student advising:

• Assists students in navigating relevant sites including OwlNet
• Aids students with scheduling classes and printing schedules
• Works with students and advisors to resolve registration errors
• Assist with monitoring Advising Live Chat
• Helps students with applying for graduation
• Assists Advising Office with scheduling student advising appointments

Employees of Harford Community College, including instructors for online and virtual courses, must be residents of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia, or the District of Columbia; non-residents are expected to relocate to meet this requirement.

Required Education

High school diploma or GED

Required Experience

• Currently-enrolled HCC student; completed 12 credits of college course work; and have a GPA of at least 2.0.
• One year of customer service experience

Required Knowledge, Skills, & Abilities

• Proficient in a Windows-based PC environment including MS Office Suite.
• Ability to provide customer service to students of diverse backgrounds.
• Ability to work and cooperate with co-workers and supervisors at all levels.
• Ability to work with, within, and promote a diverse workforce and environment.
• Excellent communication skills.
• Ability to understand and act on oral and written instructions in English.
• Ability to maintain customer service and satisfaction as it relates to assigned unit or area of expertise.
• Ability to learn and perform all essential job functions accurately.

Preferred Qualifications

• Experience using Harford Community College's OwlNet web portal
• Experience using Brightspace or any other cloud-based learning management system (LMS)
• Experience using Outlook for email

Hours per Week 20 General Weekly Work Schedule

Monday 1 PM - 5 PM

Tuesday & Thursdays 9 AM - 5 PM

Posting Detail Information

Posting Number 2026-039PTS Number of Vacancies 1 Open Date Close Date 09/08/2026 Open Until Filled

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Are you currently a resident of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia, OR are you willing to relocate?

• Yes

• No

• • Do you have customer service experience?

• Yes

• No

• • Are you currently enrolled as a student at Harford Community College?

• Yes

• No

• • How would you rate your proficiency in using Microsoft Office Suite (e.g., Word, Excel, Outlook, PowerPoint) or similar applications (e.g., Google Workspace)?

• Advanced - I regularly use these tools and can create and manage complex documents, spreadsheets, presentations, and email/calendar tools independently.

• Intermediate - I use these tools often and can complete most tasks with minimal assistance.

• Basic - I can complete simple tasks like writing documents, creating basic spreadsheets, and sending emails.

• Limited/None - I have little to no experience using Microsoft Suite or similar applications.

Documents Needed to Apply

Required Documents

• Resume
• Cover Letter
• Transcript

Optional Documents

• Transcript- Associate