Major/Essential Functions
University Student Housing Ambassadors primary responsibility is to work with the Administration and Business Services Staff in the Welcome Center to assist in greeting guests, answering housing questions both in-person and on the phone, and supporting the recruitment of prospective students by giving housing tours. Other duties include scanning documents, answering emails, and sorting mail.
Housing Ambassadors spend most of their time providing positive customer service. They are primarily responsible for:
- Greeting all guests that walk into the Welcome Center
- Helping parents and students in the office
- Answering phone calls related to Texas Tech and University Student Housing
- Replying to emails
- Returning any missed phone calls
- Giving housing tours (see below)
- Other duties as assigned
Housing Ambassadors give personalized tours of our residence halls. Ambassadors are to dress professionally an meet with prospective students and guests in the residence halls, showing our residence halls and answering guests' general housing questions. Tours may be provided several times throughout the business day, including some weekends, and are approximately 30 minutes or less.
Pay Basis
Hourly
Schedule Details
Varied Schedule; Occasional Weekends
Work Location
Lubbock
Department
University Student Housing
Required Attachments
Professional/Personal References, Resume / CV
Job Type
Part Time
Job Group
Student Job Group
Shift
Day
Required Qualifications
A student enrolled in at least six hours. Must work a minimum of 10 hours a week.
This position requires eligibility to drive TTU vehicles, including a valid U.S. driver license and two years of driving experience.
Does this position work in a research laboratory?
No
Safety Information
Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
About the University
Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas — hard work, grit and authenticity — the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.