Student Assistant - Athletics Ticket Office Operations (Summer)

Position Introduction:

As an employee of the OU Athletic Ticket Office, you will be the front line of the athletic department. You will work with
other student workers to assist in the operations of the OU Athletic Ticket Office. You will be assisting customers in
purchasing and/or distributing tickets over the phone and/or in person. Candidates should be able to communicate effectively with the public and co-workers. Students must be willing to work select home sporting events, but it will be mandatory for student workers to work all home football games until halftime.

Essential Functions:

• Provide customer service through phone, in person, and email avenues
• Ticket sales and order management
• Database management
• Game day event preparation and management
• Complementary ticket management and fulfillment
• Maintain regular and punctual attendance
• Other duties as assigned

Required Education and Experience:

• Must be currently enrolled in a combination of two terms as a student at the University of Oklahoma.
• Hiring contingent upon verification of current student status.

Skills:

• Effective communication skills
• Telephone and basic clerical skills
• Be able to work some nights and weekends
• Basic computer skills

Department Preferences:

• Previous customer service experience preferred
• Previous sales experience preferred
• Game Day Availability
• Strong written and verbal communication skills
• Technologically proficient, able to pick up ticketing software quickly