Student Assistant for the Keys Clinic (Fall)

Position Introduction:

The primary responsibilities would include:

Verifying patient insurance eligibility and active coverage prior to appointments.
Reviewing available benefits for scheduled services.
Determining whether prior authorization, referral, or other payer requirements are needed.
Assisting with submission and tracking of authorization requests under staff supervision.
Following up on pending insurance or authorization items.
Accurately documenting verification and authorization information in the appropriate clinic system.
Identifying incomplete or unclear information and escalating issues appropriately.
Maintaining patient confidentiality and adhering to HIPAA requirements.

Required Education and Experience:

• Must be currently enrolled in the Fall Term as a student at the University of Oklahoma.
• Hiring contingent upon verification of current student status.

Required Certifications and Licenses:

None

Department Preferences:

Suggested qualifications would include:

• Current enrollment as a graduate student in good academic standing.
• No prior insurance-verification experience required.
• Strong attention to detail and ability to follow established procedures.
• Good organizational and time-management skills.
• Professional verbal and written communication skills.
• Comfort with computers and the ability to learn the EHR, scheduling systems, and insurance portals.
• Ability to maintain confidentiality and appropriately handle protected health information.
• Dependability and the ability to work with progressively greater independence after training.
• Availability for approximately 10 hours per week (0.25 FTE).