The Student Assistant in the Honors College assists with routine office duties including answering phones, maintaining e-mail correspondence, coordinating with staff members, greeting visitors, organizing office materials and files, and assisting with events and programs, maintaining social media, and content creation.
Job Description
Typical duties include but are not limited to:
Greeting visitors (students, faculty, staff, and community members) and provides accurate information about the Honors College
Provide answers to frequently asked questions about the Honors College and connects visitors (students, faculty, staff, and community members) with the appropriate departments
Answers phones and routes calls to the corresponding staff member(s)
Sorts and delivers mail/packages throughout the office
Accurately files paperwork, makes copies, scans, and compiles documents
Assists with preparation of mailings and event materials
Assists during events, including organization and coordination
Schedules and maintains staff appointment calendars
Compiles, organizes, and enters data in program databases
Featuring Honors College students, faculty, staff, alumni, events, and opportunities on social media, and other approved means of communication
Creating engaging content (media, visual, etc.) for social events and initiatives
Other duties:
Other job-related duties as assigned
Additional Job Description
Required Qualifications:
Must be enrolled as a degree seeking student at Florida Gulf Coast University at the time of hiring and throughout the appointment
Must be a current Honors College student in good standing with both the Honors College and the University
Must be eligible to receive Federal Work-Study funds
Must have experience operating a personal computer with Windows (preferred) and/or Mac OS
Must be proficient with Microsoft Office 365 (Word, Excel, Outlook, and PowerPoint)
Must have experience with Canva or other platforms suited for media content creation and editing
Preferred Qualifications:
Work experience in higher education settings with a strong understanding of organizational practices and culture
Previous work experience as an Office Assistant
Experience in office/business management and/or creating/editing media content
Knowledge, Skills, & Abilities:
Ability to establish and maintain good rapport with university faculty, staff, students, and the public
Ability to accurately prepare and maintain records, files, and reports
Ability to exercise good judgment
Ability to multitask, work under pressure, and prioritize deadlines
Ability to meet deadlines for work assignments
Ability to maintain confidentiality of work-related information and materials
Ability to work in a fast-paced and high-volume environment
Ability to represent the university in a positive and professional manner
Apply effective techniques to create working relationships with others; successfully communicate and collaborate with others to achieve goals
Demonstrate integrity, practices civility and mutual respect, and adheres to institutional mission and values
Demonstrates skills necessary to assess situations and processes critically to make recommendations for improvement
Excellent interpersonal, verbal, and written communication skills
Knowledge of general office procedures
Knowledge of the Honors College curricula and requirements
Possess the knowledge of general written standards and procedures, and read, interpret, and follow procedural/policy manuals as they relate to job tasks
Promote a common purpose consistent with stated University goals and demonstrate a commitment to students and the learning environment
Present a professional image in communications with the community, actions, and attire.
FGCU is a State University System of Florida member and an Equal Opportunity and Equal Access employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status.
Numbers & Facts
Location
Skills
Administrative Skillsunmatched
Calendar Managementunmatched
Communication Skillsunmatched
Content Developmentunmatched
Data Entryunmatched
Editingunmatched
Establish Prioritiesunmatched
Event Managementunmatched
File Maintenanceunmatched
Higher Educationunmatched
Interpersonal Skillsunmatched
Mac Operating Systemunmatched
Mail Processingunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Outlookunmatched
Microsoft PowerPointunmatched
Microsoft Windows Operating Systemunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Order Deliveryunmatched
Organizational Skillsunmatched
PC (Personal Computer) Systemsunmatched
Presentation/Verbal Skillsunmatched
Process Analysisunmatched
Record Keepingunmatched
Social Mediaunmatched
Team Playerunmatched
Telephone Skillsunmatched
Time Managementunmatched
Writing Skillsunmatched
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