Communication Skills, Detail Oriented, Establish Priorities, Family Educational Rights and Privacy Act (FERPA), Fast Food, Internet/Online Service, Library and Information Science, Online Chat, Operational Support, Organizational Skills, Presentation/Verbal Skills, Project/Program Management, Statistics, Team Player, Time Management, Writing Skills
The Student Assistant works as a member of a team to support the operations of the library. Responsibilities vary by position, and duties can include answering questions in-person and over the phone, using library software, managing projects, assisting with library technologies, creating library promotions, etc.
Education/Experience
Currently enrolled Stevenson University student in good standing with the University academically and judicially.
Knowledge/Skills/Ability
- Ability to be a reliable team member with a positive attitude is of the highest importance.
- Excellent written and verbal communication skills.
- Proven time management and organizational skills.
- Accuracy, attention to detail, and the ability to follow instructions for set procedures and processes.
- Flexibility and ability to prioritize duties
- Enthusiasm for learning new skills while working with changing technology.
- Ability to work both independently and under supervision.
- Ability to maintain confidentiality in accordance with the Family Educational Rights and Privacy Act (FERPA).
- Ability to work evenings and weekends as scheduled.
- Previous experience in a library or office is desirable but not required.
Physical Requirements
Medium work. Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, keyboarding, grasping, talking, hearing, repetitive motions and communicate in English. Close visual acuity. Subject to inside environmental conditions. Not substantially exposed to adverse environmental conditions.
Essential Functions
Student \u2013 Reference and Circulation
- Staff the main information and reference desk
- Provide patron assistance and instruction; answer questions in person, via phone, and via online chat reference service
- Check items in and out using the Library catalog
- Record statistics and headcounts
- Communicate problems and issues to supervisor in a timely manner
- Work independently and at times managing the library
Reports To Librarian, Research & Instruction