Student Assistant - Mizzou Families Communications (Student) - WORK STUDY ONLY

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Job ID

59288

Location

Columbia

Full/Part Time

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Hiring Department

The Dean of Students' department is committed to helping students connect to the resources needed to be successful at Mizzou. Our office plays a central role in overseeing programs and services that promote student thriving and engagement outside the classroom. We encourage growth and exploration, provide care, and promote accountability.

Job Description

The applicant must be eligible for the Federal Work-Study Program.

Summary

The Mizzou Families Office serves as the primary liaison and resource for parents and family members of University of Missouri students. The office provides programs and services designed to inform, educate, and support MU families.

The Mizzou Families Student Communication Assistant works closely with the coordinator to support the daily operations of the office. This role assists with administrative tasks, communication efforts, program and event planning and implementation, promotional needs, and provides general consultation to families regarding campus resources and Mizzou Families events.

Essential Functions

• Use the CampusESP communication platform to draft, edit, and schedule communications to families; manage user profiles; and troubleshoot user concerns.

• Support the planning and execution of communication efforts related to key programs, events, and engagement initiatives. Responsibilities include helping craft message content and visuals, coordinating outreach, and ensuring families receive timely and accurate information.

• Examples of supported events include, but are not limited to:

• Summer Welcome table for parents and new students

• Mizzou One-Stop Shop (move-in)

• Family Weekend

• First Day of Class Pictures

• Assist with monitoring and responding to inquiries received through the Mizzou Families resource phone line and email account.

• Conduct research on best practices in parent and family communication to inform office strategies.

• Assist with data collection and assessment related to communication and engagement metrics.

• Represent Mizzou Families at campus events and activities by attending events, promoting services, and engaging with families and campus partners at face-to-face venues associated with the University of Missouri.

• Perform other duties and special projects as assigned.

Anticipated Hiring Range

$15.25 per hour, paid on a bi-weekly basis.

Shift

Average hours per week: 5-10.

Shifts will primarily be between the hours of 8 a.m. and 5 p.m., Monday - Friday.

This position may require evening and weekend hours supporting activities and programs within the department. Occasionally division and campus projects may require additional hours outside of your normal schedule.

Minimum Qualifications

To be eligible for a student title, an individual must be enrolled at the University of Missouri. Enrollment in the summer session is not required if the student was enrolled in the Spring semester and is pre-enrolled for the Fall semester. Selection is contingent upon results of a review with the Office of Institutional Equity, Office of Student Accountability & Support, Office of the Vice Chancellor for Student Affairs, previous MU appointment history, and reference checks.

Be a Federal Work-Study-eligible student.

Preferred Qualifications

• Strong written and verbal communication skills.
• Demonstrated computer literacy, with proficiency in Microsoft Office applications (Teams, Word, Excel, PowerPoint, and Publisher) and familiarity with social media platforms (e.g., Facebook, Twitter).
• Ability to work independently and remain flexible when prioritizing and managing multiple responsibilities.
• Strong organizational and time-management skills.
• Customer service, event planning, and/or marketing experience preferred.

Application Materials

Complete application, and upload the following: résumé, class schedule, cover letter, and 3 or more references which must include at least 1 MU supervisor (if applicable). Please provide your MU e-mail address in the contact information section of the application.

Other Information

Learning Outcomes

Expected career readiness competencies gained and/or enhanced from this position include:

• Critical Thinking/Problem Solving: Exercise sound reasoning to analyze issues, make decisions and overcome problems. The individual is able to obtain, interpret and use knowledge, facts and data in this process and may demonstrate originality and inventiveness.
• Oral/Written Communications: Articulate thoughts and ideas clearly and effectively in written and oral forms to persons inside and outside of the organization. The individual has public speaking skills; is able to express ideas to others; and can write/edit memos, letters and complex technical reports clearly and effectively.
• Teamwork/Collaboration: Build collaborative relationships with colleagues and customers by valuing the uniqueness of every individual. The individual is able to work within a team structure and can negotiate and manage conflict productively.
• Digital Technology: Leverage existing digital technologies ethically and efficiently to solve problems, complete tasks and accomplish goals. The individual demonstrates effective adaptability to new and emerging technologies.
• Leadership: Leverage the strengths of others to achieve common goals, and use interpersonal skills to coach and develop others. The individual is able to assess and manage their emotions and those of others; use empathetic skills to guide and motivate; and organize, prioritize and delegate work.
• Professionalism/Work Ethic: Demonstrate personal accountability and effective work habits (e.g., punctuality, working productively with others and time-workload management), and understand the impact of non-verbal communication on professional work image. The individual demonstrates integrity and ethical behavior, acts responsibly with the interests of the larger community in mind and is able to learn from their mistakes.
• Career Management: Identify and articulate one's skills, strengths, knowledge and experiences relevant to the position desired and career goals, and identify areas necessary for professional growth. The individual is able to navigate and explore job options, understands and can take the steps necessary to pursue opportunities and understands how to self-advocate for opportunities in the workplace.

Benefit Eligibility

This is a student position and is not eligible for University benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.