Student Assistant - Resource Centers (Student)

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Job ID

59537

Location

Columbia

Full/Part Time

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Hiring Department

Student Engagement & Activities is a part of the Student Engagement & Leadership team within the Division of Student Affairs that connects students to meaningful involvement opportunities across campus. Through Campus Activities, the Organization Resource Group (ORG), and the Resource Centers, we provide programs, facilities, and services that foster community, support student success, and deepen students' sense of belonging. By creating engaging experiences and offering resources, Student Engagement & Activities enhances the student experience and helps make Mizzou a home for all students.

Job Description

Summary

The Student Assistant position within the Student Resource Centers plays a critical role in supporting various procedures and services offered by the center. Responsibilities include assisting visitors and callers, contributing to programming efforts, attending staff meetings, supporting research initiatives, helping with advertising efforts, and participating in budgeting tasks. This position provides a unique opportunity for students to gain hands-on experience in a fast-paced and supportive environment, helping enhance student success and engagement on campus.

Essential Duties and Responsibilities:

• Assist in the daily operations of the Student Resource Centers by providing support for visitors, phone calls, and emails.
• Contribute to the planning and execution of campus programming, events, and workshops aimed at enhancing student success.
• Collaborate with team members on projects related to advertising, event promotion, and outreach.
• Participate in staff meetings, offering feedback and suggestions for improvement of center activities and operations.
• Assist with research efforts related to student success, engagement, and resource availability.
• Provide support for budget management, tracking expenditures, and helping with financial reporting as needed.
• Foster a supportive and welcoming environment for all students, staff, and visitors to the Resource Centers.

Benefits Acquired:

• Training: gain valuable knowledge and skills through training in engagement and practices that foster a variety of perspectives.
• Responsibility: take on meaningful projects and responsibilities, gaining experience in a professional environment.
• Customer Service: develop excellent customer service skills through direct interactions with students, staff, and community members.

Skills Acquired:

• Communication: enhance written and verbal communication skills while working with a wide range of people.
• Teamwork: learn to collaborate effectively within a team environment to achieve common goals.
• Leadership: develop leadership skills by taking on roles of responsibility and managing projects.
• Professionalism: build professionalism in a work setting, learning to balance work responsibilities with academic commitments.
• Career and Self-Development: strengthen your resume with practical experience and skills that will enhance career opportunities.
• Customer Service: improve your ability to provide high-quality, responsive service to individuals in need of support.
• Budgeting: gain a basic understanding of budgeting processes and financial management within a student-centered environment.

Additional Preferences/Requirements:

• Interview Required: yes, applicants must attend an interview to be considered for this position, as well as have a background check to make sure they are in good academic standing.
• Training Provided: yes, comprehensive training will be provided for all new staff.
• Work with People: applicants should be comfortable working with students, faculty, and staff with differing backgrounds and experiences.

Anticipated Hiring Range

$15.25 per hour, paid on a bi-weekly basis.

Shift

Average number of hours per week: 10. Shifts occur between:

• 8 a.m. and 7:30 p.m., Monday through Thursday
• 8 a.m. and 5:00 p.m. on Friday

This position may require evening and weekend hours supporting activities and programs within the department. Occasionally division and campus projects may require additional hours outside of your normal schedule.

Minimum Qualifications

To be eligible for a student title, an individual must be enrolled at the University of Missouri. Enrollment in the summer session is not required if the student was enrolled in the Spring semester and is pre-enrolled for the Fall semester. Selection is contingent upon results of a review with the Office of Institutional Equity, Office of Student Accountability & Support, Office of the Vice Chancellor for Student Affairs, previous MU appointment history, and reference checks.

Preferred Qualifications

• Administrative experience and/or working in an office setting.
• Experience in event programming and/or planning and executing events.
• Customer service experience and working with a wide range of individuals.
• Experience working with people at various levels within an organization, demonstrating strong interpersonal and communication skills.
• Desire to learn and assist others in accessing resources to promote student success and campus engagement.
• Ability to work independently and as part of a team, with strong problem-solving skills.

Application Materials

Complete application, and upload the following: résumé, class schedule, cover letter, and 3 or more references which must include at least 1 MU supervisor (if applicable). Please provide your MU e-mail address in the contact information section of the application.

Other Information

Learning Outcomes

Expected career readiness competencies gained and/or enhanced from this position include:

• Critical Thinking/Problem Solving: Exercise sound reasoning to analyze issues, make decisions and overcome problems. The individual is able to obtain, interpret and use knowledge, facts and data in this process and may demonstrate originality and inventiveness.
• Oral/Written Communications: Articulate thoughts and ideas clearly and effectively in written and oral forms to persons inside and outside of the organization. The individual has public speaking skills; is able to express ideas to others; and can write/edit memos, letters and complex technical reports clearly and effectively.
• Teamwork/Collaboration: Build collaborative relationships with colleagues and customers by valuing the uniqueness of every individual. The individual is able to work within a team structure and can negotiate and manage conflict productively.
• Digital Technology: Leverage existing digital technologies ethically and efficiently to solve problems, complete tasks and accomplish goals. The individual demonstrates effective adaptability to new and emerging technologies.
• Leadership: Leverage the strengths of others to achieve common goals, and use interpersonal skills to coach and develop others. The individual is able to assess and manage their emotions and those of others; use empathetic skills to guide and motivate; and organize, prioritize and delegate work.
• Professionalism/Work Ethic: Demonstrate personal accountability and effective work habits (e.g., punctuality, working productively with others and time-workload management), and understand the impact of non-verbal communication on professional work image. The individual demonstrates integrity and ethical behavior, acts responsibly with the interests of the larger community in mind and is able to learn from their mistakes.
• Career Management: Identify and articulate one's skills, strengths, knowledge and experiences relevant to the position desired and career goals, and identify areas necessary for professional growth. The individual is able to navigate and explore job options, understands and can take the steps necessary to pursue opportunities and understands how to self-advocate for opportunities in the workplace.

Benefit Eligibility

This is a student position and is not eligible for University benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.