Working within a learning college environment, this position provides front line customer service to students and staff by collecting payments, balancing daily collections, and performing routine fiscal transactions including maintaining records, processing transactions, and data entry for assigned area.
Please take time to review Phoenix College's Learning College philosophy at http://www.phoenixcollege.edu/learning-college
Essential Functions
60% - Assist students via phone and in person with student account inquiries, tuition and fee payments, payment plans, third party authorizations, tuition waivers, due dates, financial aid disbursements and student ID's.
15% - Assist staff with petty cash, departmental deposits, and disbursements of payroll checks. Maintain daily cash drawer and reconcile cash, credit card and check transactions.
15% - Participates in student outreach efforts by contacting and responding to students regarding refunds, tuition due dates, and outstanding balances via incoming/outgoing telephone calls
10% - Performs other duties as assigned