Student Care Case Manager - FT

Under the general direction and supervision of the Dean of Students, Milford Campus, with on-campus support from the Director of the Counseling Assistance Program for Students, the Student Care Case Manager provides support and care to students experiencing varying degrees of need and/or distress, as well as providing holistic, student-centered case management services to students experiencing complex personal, mental health, academic, financial, housing, or social challenges. The Student Care Case Manager is readily accessible to students, staff, faculty, and family members (when applicable) who are concerned about a distressed student. The Student Care Case Manager works closely with key offices to identify and intervene as early as possible with students potentially experiencing basic need insecurities, distress, or other challenges who would benefit from advocacy and support services. The full-time regular position requires exceptional communication skills to address behavioral concerns and support students in distress. Responsibilities include assessing individual student needs, developing and implementing tailored intervention plans, coordinating multidisciplinary responses, monitoring progress, and navigating complex legal, ethical, and institutional considerations. The position also collaborates with campus and community partners, maintains accurate documentation, evaluates program outcomes, and contributes to student well-being initiatives. Essential Functions Assistance & Support for Students

Provide direct outreach and case management services to students referred to the CARE Team, prioritizing high-risk and complex student cases. Conduct assessments of student strengths, assets, risks, and barriers to determine appropriate intervention strategies and support resources Develop, monitor, and evaluate intervention plans and progress for referred students, working collaboratively with campus partners to support student well-being and safety Coordinate and provide care that is safe, timely, effective, efficient, equitable, and student-centered. Serve as a liaison between students, providers, faculty/staff, & families Provide direct intervention services to students experiencing emotional, interpersonal, or physical distress At the direction of the Director of the Counseling Assistance Program for Students, provide consultation to faculty or staff responding to students experiencing distress Communicate case updates, action plans, and intervention outcomes to CARE Team members and relevant campus stakeholders while maintaining appropriate confidentiality. Maintain detailed documentation of CARE Team activities, case interventions, and outcomes within institutional case management systems. Provide support to the SCC CAPS program by serving as a resource during campus crises or emergencies by providing student support following campus incidents or tragedies.

Program Development & Evaluation

In collaboration with the Dean of Students-Milford, promote awareness of CARE Team services and student support resources through outreach initiatives and campus engagement activities. Participate in campus-wide committees and working groups as directed that address student well-being, safety, and institutional risk management. Support the activities, programs, and services associated with the functions of the Student Success division. In collaboration with the Dean of Students-Milford, engage in ongoing assessment and evaluation of CARE Team needs and recommend modifications to meet identified benchmarks.

Promote a Culture of Belonging Support and promote an environment of belonging where all students, faculty members, and college employees feel welcomed, valued, and empowered to contribute. Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment. Support the College's policies and programming related to access, fair employment, and equal opportunities for all. Minimum Qualifications

Bachelor's degree in Social Work, Counseling, Psychology, Human Services, Student Affairs, Higher Education, Behavioral Science, or a closely related field. Two (2) or more years of professional experience in de-escalation, behavior intervention, and/or case management.

Zone 5

Grade Post-Secondary

Category

Postsecondary - Community College

Additional Information Salary $51,566 per year Benefits SCC BEN Dollars - Eligible Employees: Full-time status. Regular employees with an FTE of 0.75 or greater will be eligible for SCC Ben Dollars. All employees will be required to elect a health insurance option. If the cost of insurance coverage selected by an employee exceeds the SCC Ben Dollars available, all additional costs will be withheld from the employee's paycheck. Any SCC Ben Dollars that the employee does not elect to use for the purchase of dependent health and dental insurance will be paid to the employee in cash at $0.93 per $1.00 benefit dollar. All amounts paid are subject to withholding for income and employment taxes, but not subject to the College's contribution toward the Retirement Savings Plan - Group Retirement Account (GRA). Schedule Normal working hours for this full-time regular position are scheduled between 7:00 a.m. and 5:00 p.m., Monday through Friday, requiring a minimum of a 40-hour workweek, based on a 260-day work calendar. Scheduled special activities, emergencies, or temporary schedule changes may require hours outside of the regular workday or workweek. Evening and weekend availability is an occasional part of the job.

Contact Information Southeast Community College 8800 O Street Lincoln, Nebraska 68520 https://www.southeast.edu/

SCC HR (p) (402) 323-5543 (f) (402) 323-3633

How to Apply Link to apply: https://southeast.peopleadmin.com/postings/12924