Student Development and Success Coordinator/Testing Center Technician

Alabama Community College System

Phenix City, AL

JOB DETAILS
SALARY
$48,260–$70,897 Per Year
SKILLS
Administrative Management, Administrative Skills, Americans with Disabilities Act (ADA), Background Investigation, Budget Management, Calendar Management, Cancer, Communication Skills, Compensation and Benefits, Customer Support/Service, Detail Oriented, Disability Accommodations, Email Management/Administration, English Language, Expense Tracking, Family Educational Rights and Privacy Act (FERPA), Federal Laws and Regulations, Flyers, Government, Health Insurance, Health Plan, Higher Education, Hospital, Human Resources, Interpersonal Skills, Leadership, Logistics, Logistics Management, Mail Processing, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Office Equipment, Onboarding, Order Processing, Organizational Skills, Policy Development, Presentation/Verbal Skills, Purchase Orders, Purchasing/Procurement, Reimbursement, Retirement Plan, Scholarship, Staff Training, State Laws and Regulations, Test Requirements, Testing, Tuition Fees, University/School Policies, Writing Skills
LOCATION
Phenix City, AL
POSTED
10 days ago

Student Development and Success Coordinator/Testing Center Technician

Salary

See Position Description

Location

CVCC - Main Campus - 2602 College Drive, Phenix City, AL

Job Type

Full-Time

Job Number

2026-20

College/Division

CVCC-501120-Student Success Center

Opening Date

06/12/2026

Closing Date

6/26/2026 11:59 PM Central

Campus Location

Chattahoochee Valley Community College

  • Description
  • Benefits
  • Questions

Position Summary

NOTE: CHATTAHOOCHEE VALLEY COMMUNITY COLLEGE OBSERVES EASTERN TIME.

This is a non-supervisory position under the general direction of the Associate Dean of Student Development and Success. The employee is responsible for coordinating and performing general administrative tasks in support of the department. The Student Development and Success Coordinator/Testing Center Technician will perform a variety of administrative functions and will work collaboratively with administrators, faculty, and students in promoting student academic and personal achievement.

SALARY: Appropriate placement on Salary Schedule C3, Rank I: $48,260-$70,897.

Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed online application packet through the online application system by the deadline date in order to be considered for this position. It is the sole responsibility of the applicant to ensure his or her application packet is complete. Incomplete application packets will eliminate the possibility of an interview.

A complete application packet consists of the following:

  • Online employment application
  • Current resume
  • Copies of all college transcripts identifying the applicant, institution, and date degree conferred.

Verification of experience (employment) will be required after the interview process and prior to an offer of employment. Letter(s) must come from current and/or former employers, verifying employment experience to meet minimum required qualifications and for appropriate placement on the salary schedule. Letter(s) must include employment dates, employment status, and job title, and be on official letterhead with an authorized personnel signature.

Completion of all sections of the online application is required. Application materials, including transcripts, must provide documentation that the applicant meets all minimum qualifications. Degrees must be posted on transcripts.

Unofficial transcripts are acceptable for application; however, official transcripts may be requested by the College prior to an extension of an employment agreement to the successful candidate. Incomplete application packets will eliminate the possibility of an interview. It is the sole responsibility of the applicant to ensure his or her application packet is complete. Once submitted, all application materials become the property of CVCC. Only applications received during the period of the announcement will be considered. NO PHOTOS, please. Requests for copies of application materials, including transcripts.

Essential Duties and Responsibilities

  • Maintain regular and predictable attendance.
  • Coordinates with the Associate Dean with student activities/events each semester, to include creation of the activities/events calendar, submission of work orders, set-up, purchasing and off campus pick-up of food and supplies, and event breakdown.
  • Coordinates and participates in student onboarding activities, pre-college orientation sessions, and other student-focused activities.
  • Receive visitors to the office; determine nature of their visit and/or request; route request to appropriate individual.
  • Schedule appointments for students to meet with the Associate Dean who provides disability support services.
  • Assist the Associate Dean with the ADA accommodations process and with the disabled parking decal process.
  • Proctor Americans with Disabilities Act testing as needed.
  • Provide information regarding student registration process, programs of study and degrees offered at the college.
  • Coordinate, organize and participate in the selection process for Leadership Scholarship students and maintain Leadership students' service hours.
  • Assist with organizing and managing Student Government Association (SGA) elections.
  • Assist the Associate Dean with Phi Theta Kappa (PTK) membership drive and event logistics.
  • Manage general email correspondence with Leadership Scholarship students, and SGA and PTK members.
  • Create and disseminate flyers associated with student activities, the College's Testing Center, SGA, PTK, and New Student Experience.
  • Coordinate and manage the logistics and set-up of New Student Experience.
  • Submit purchase requisitions and complete orders for the office; complete all travel-related purchase requisition and reimbursement documents for the Associate Dean.
  • Maintain, update, and amend records of departmental expenditures to ensure compliance with budget as needed.
  • Edit outgoing letters and correspondence for accuracy and content.
  • Serve as the Recorder for departmental staff meetings and for other meetings as requested.
  • Maintain calendar for scheduled meetings; ensure that the requested materials and equipment are present for the meetings.
  • Manage the College's electronic display boards.
  • Ensure all documents and records are appropriately filed; train work-study students in the filing system.
  • Ensure work-study students are trained in office procedures, as well as the use of office equipment; assist them with assignments as needed.
  • Function as the alternative examiner for the Testing Center Technician, as needed, by administering Accuplacer Placement Testing and organizing and conducting GED testing and ensuring examinees have completed by following testing requirements.
  • Coordinate with appropriate divisions to schedule various tests offered through the Colleges Testing Center.
  • Complete required training in order to stay in compliance with National Testing Center Guidelines.
  • As a Campus Security Authority (CSA), report to the official or office designated by the institution to collect crime report information, such as the campus police or security department, those allegations of Clery Act crimes that the CSA concludes were made in good faith.
  • Know, understand, and comply with state and federal laws, including FERPA and the Students First Act.
  • Perform other duties as assigned.

OTHER DUTIES AND RESPONSIBILITIES

  • Adhere to all policies and procedures set forth by the College.
  • Maintain confidentiality of identified sensitive information and of departmental information.
  • Remain current in and enhance professional knowledge and skills through professional development and continuing education.
  • Interact with and serve diverse student and employee populations in a courteous and friendly manner.
  • Adhere to College standards of professionalism and confidentiality, including courteous and friendly interaction with other CVCC employees.
  • Maintain appropriate work hours as outlined in State and College policies and assigned by supervisor or dean.
  • Recruit potential students, both traditional and nontraditional, to the College, and assist in retention efforts.
  • Represent the institution in a positive manner.
  • Participate in advance registration, regular registration, and schedule adjustment as assigned.
  • Serve on committees as assigned.
  • Participate in graduation.
  • Participate in the College's planning process.
  • Perform other duties as assigned.

Qualifications

  • Bachelor's degree, from a regionally accredited institution
  • Two (2) years of directly related full-time experience
  • High degree of workplace professionalism, with excellent customer service skills
  • Ability to work a flexible, non-standard workweek, including at least two Sunday afternoons per month.
  • Ability to work independently and maintain confidentiality
  • Self-directed with excellent organizational skills and strong attention to detail
  • Strong interpersonal skills and work ethic
  • Ability to meet the public in a friendly and receptive manner, and to interact and deal with the general public and fellow employees on a daily basis
  • Proficient use of the Microsoft Office suite, including Word, Excel, PowerPoint, and/or Outlook
  • Effective oral and written communication skills; proficiency in the English language.

PREFERRED:

  • Two (2) years of experience in higher education, working directly with students; and experience administering standardized tests.

Application Procedures/Additional Information

All correspondence with applicants regarding this search process will be sent via email.

Applicants must meet the minimum qualifications indicated on this vacancy announcement and must submit a complete application packet via the online application process by the deadline in order to be considered. PLEASE DO NOT UPLOAD PHOTOS.

The online application link is found on the employment page of the Colleges website at: https://www.cv.edu/about/leadershiresources/andhttps://www.schooljobs.com/careers/accs/chattahoochee.

Applicants who fail to submit all required information will be disqualified. Only applications received during the period of this announcement will be considered.

The College will not incur the cost of applicants interview expenses. Applicants desiring reasonable accommodations for the interview are encouraged to request such accommodations when contacted for an interview appointment.

The College reserves the right to fill the position within one year of the stated anticipated starting date or not to fill the position due to budgetary or operational considerations. Further, the College reserves the right to fill more than one position in the same classification should another vacancy occur during the search process.

All male applicants between the age of 18-26 must provide proof of Selective Service Registration.

In accordance with Alabama Community College System policy and guidelines, the applicant selected for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon receipt of a clearance notification from the criminal background check. In the event a conviction for a felony or any crime involving moral turpitude is found, the procedures established for Board of Trustees policy concerning criminal background checks will be followed.

Chattahoochee Valley Community College (CVCC) is an active participant in the Employment Eligibility Verification Program (E-Verify) which electronically confirms an employees eligibility to work in the United States as required by the Department of Homeland Security. Applicants hired by CVCC will be subject to the E-verify process pursuant to Act. No. 2011-535.

CVCC is an Equal Opportunity Employer. It is the official policy of the Alabama Community College System that no person shall, on the grounds of race, color, disability, gender, religion, creed, national origin, or age, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity or employment. CVCC will make reasonable accommodations for qualified candidates or employees. CVCC reserves the right to withdraw this job announcement at any time prior to the awarding.

Sick Leave

All regular full-time non-instructional staff earns one day of sick leave which is the equivalent of 8 hours of sick leave per month. Unused sick leave is rolled over to the following year. Upon retirement, employees are allowed to convert unused sick time into service time for the purpose of retirement. Further retirement benefits may be found on this page under Alabama Teachers Retirement.

8 hours per month

(may accumulate an unlimited number)

Annual Leave

All regular full-time non-instructional staff earn annual leave per month. A complete description of leave benefits can be found with the Human Resources office.

0-4 years 8 hours per month

5-9 years 10 hours per month

10-14 years 12 hours per month

15-19 years 14 hours per month

20+ 16 hours per month

(may accumulate up to 480 hours)

Personal Leave

All regular full-time non-instructional staff earns up to two (2) regularly scheduled workdays of personal leave per leave year.

Unused Personal Leave converts to sick leave if not used.

(converts to sick leave at the end of August each year if not used)

Professional Leave

Up to 10 days a year of professional development leave with pay may be granted by the President.

Holidays

New Years Day

Martin Luther King/Robert E. Lee Birthday

National Memorial Day

Juneteenth

Independence Day

Labor Day

Veterans Day

Thanksgiving Day

Day after Thanksgiving Day

Christmas Eve

Christmas Day

16 (5 locally assigned)

Contracted Work Days

260

Retirement

The TRS was established in 1939 to provide benefits to qualified persons employed by state-supported educational institutions. Responsibility for the management and administration of the TRS is vested in its Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. The TRS is a defined benefit plan qualified under Section 401(a) of the Internal Revenue Code. For more information visit The Retirement Systems of Alabama. All regular full-time and part-time employees (non-temporary and non- student) who work at least 20 hours per week are required to participate in The Teachers Retirement System of Alabama.

Tier I - Pays 7.50% monthly. State matches 14.57% (effective 10/01/25)

Tier II - Pays 6.20% monthly. State matches 13.61% (effective 10/01/25)

Law Enforcement Officers:

Tier I-Pays 8.50% monthly. State matches 14.57% (effective 10/01/25)

Tier II- Pays 7.20% monthly. State matches 13.61% (effective 10/01/25)

Health Insurance

PEEHIP, established in 1983, provides health insurance benefits for active and retired education employees and is governed by the PEEHIP Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. For more information visit http://www.rsa-al.gov/index.php/members/peehip

Premium amounts:

  • Single $ 30
  • Family (without Spouse but with dependents) $ 207
  • Employee + Spouse (no dependents) $ 282
  • Family (with Spouse and dependents*) $ 307
  • Includes $100 per month spousal surcharge Note: The spousal surcharge does not apply to spouses who are independently eligible for PEEHIP.

Tobacco Usage Premium

  • Member $ 50
  • Spouse $ 50

The tobacco premium applies only to the PEEHIP Hospital Medical and VIVA Health plans. Refer to the Wellness Program section to learn how you and/or your spouse can receive the non-tobacco user discount.

Wellness Premium

  • Member $ 50
  • Spouse $ 50

The wellness premium applies only to the Blue Cross Blue Shield Hospital Medical Group #14000 plan for non-Medicare eligible active and retired members, non-Medicare-eligible members on LOA or COBRA, and non-Medicare-eligible spouses on active or retired contracts. Refer to the Wellness Program section to learn how you and/or your spouse can receive a wellness premium waiver.

If desired, the employee may elect four options rather than health insurance options to include hospital indemnity, cancer, dental, and vision.

Optional Coverage Plan Premiums

  • Cancer, Indemnity, and Vision Single or Family (cost per plan) $ 38
  • Dental Single $ 38 Dental Family $ 50

Institution matches $800 monthly (effective 10/01/17).

Duty Hours

(hours vary by campus and needs of the student)

Tuition Assistance

This tuition waiver program is designed for all full-time instructional and non-instructional employees of The Alabama College System and the Alabama Department of Postsecondary Education and their dependents as defined under by policy. The program will be coordinated by each institution for employees within The Alabama College System and the Alabama Department of Postsecondary Education. An application form for the tuition assistance program is available in the Human Resources office and should be completed prior to registration for classes.

Employees/Dependents at two-year colleges:

  • 1/3 waived after 1st year
  • 2/3 waived after 2nd year
  • 3/3 waived after 3rd year

Note: Employee is vested after 10 years in Retirement System. Additional information regarding retirement may be obtained from the Retirement System Web site at www.rsa.al.gov.

01

Have you attached all required documents to complete your application packet, including a resume and ALL college transcripts that clearly display your name and the date the degree conferred? Incomplete application packets will eliminate the possibility of an interview.

  • Yes
  • No

02

Do you have a bachelors degree from a regionally accredited institution? (Have you attached the transcript?)

  • Yes
  • No

03

Do you have at least two (2) years of directly related full-time work experience? If so, please describe how your experience relates to this position.

04

Do you acknowledge that, if selected for this position, placement on Salary Schedule C3, Rank I, is determined by years of directly related full-time work experience? If so, please confirm that all such experience has been listed on your application.

  • Yes
  • No

Required Question

Employer ACCS

Website 1

About the Company

A

Alabama Community College System