Student Employee, Information Technology Services 26-27 Academic Year
Salary
$11.00 Hourly
Location
940 Second St. Portsmouth, OH 45662, OH
Job Type
Part-Time
Job Number
POS-697
Division
Finance and Administration
Department
FA-Information Technology Services
Opening Date
07/17/2026
Closing Date
5/9/2027 11:59 PM Eastern
Job Description Summary
ABOUT THE DEPARTMENT:
ITS is the centralized provider of technology services to the students, faculty and staff of Shawnee State University.
ITS ensures that enterprise systems and mission-critical functions are fully operational on a continuous basis, standard technology is regularly refreshed, and that networked computing resources are available based on user roles, appropriate access guidelines and campus policy.
POSITION SUMMARY, ROUTINE TASKS & RESPONSIBILITIES:
ITS student employees staff our front desk in the basement of the Clark Memorial Library. Their primary duties are assisting students, faculty, and campus guests at the counter with technology questions related to campus access, account issues, and password issues (including resets). They also handle the front desk phones, which receive all of our main Service Desk calls. Occasionally, they deliver technology across campus (TVs on carts, headsets, etc.)
Background in technology/IT is not necessary; this is primarily a customer service position. Being comfortable with frequent interactions with the public and providing assistance over the phone are important; ITS will teach student employees what technology they need to know for the position.
Minimum Qualifications
This position is not eligible for benefits.
Employer Shawnee State University (OH)
Address 940 Second St.
Portsmouth, Ohio, 45662
Phone 740-351-3481
| Location | Portsmouth, OH |