Student Employee-SHSU Online-Support Desk (Overnight)

Posting Details

Posting Information

• Requisition: 202600106
• Title: Student Employee - SHSU Online - Support Desk Overnight
• Employee Class: Student Employee
• College: Work Study
• Position No: [Not Specified]
• Department: SHSU Online
• Division: Division of Academic Affairs
• Hours per week: 28
• Hiring Rate: $15/hour
• Preferred Student Classification: [Not Specified]

Nature & Purpose of Position This job posting is for our overnight shift. Times you could be scheduled to work may vary anywhere from Midnight to 8:00 am, Saturday through Friday.

The Student Assistant position with the 24/7 Online Support Desk is a technical troubleshooting and customer service focused position. Student assistants provide basic technical support to faculty and students within Blackboard. Prior knowledge is not necessary; we will train you on how to use Blackboard and all related tools and systems.

A qualified applicant would be someone that:

• Enjoys working with technology.
• Has a passion for problem solving.
• Brings a positive team-focused energy to enhance the teams collaborative atmosphere.

Other Requirements for the Position

• You must be currently enrolled as a student at Sam Houston State University, taking at least 6 credit hours to be eligible for this position.
• Our offices are located off the main campus, so employees are responsible for their own transportation to and from work.

Open Date: 03/27/2026

Position Number: [Not Specified]

Contact Information

• Contact Name & Title: SHSU Online Staff
• Contact Phone: 936-294-2780
• Contact Email: supportdeskstaff@shsu.edu
• Contact Building & Room: [Not Specified]
• Contact Fax: [Not Specified]

Contact Instructions: [Not Specified]

Summary [Not Specified]

EEO Statement Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status.

The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court.

Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions.

Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.

Annual Security and Fire Safety Report

Applicant Documents

• Required Documents: Resume
• Optional Documents: Student Class Schedule

Supplemental QuestionsRequired fields are indicated with an asterisk.

• Are you currently enrolled as a student at Sam Houston State University?
• Yes
• No