Student Employee- University Hotel- Service Staff Lead (1 or 2 positions to be filled)

Posting Details

Posting Information

Requisition 202600234ST Title Student Employee- University Hotel- Service Staff Lead (1 or 2 positions to be filled) Employee Class Student Employee College Work Study Position No Department University Hotel Division Division of Finance and Operations Hours per week Varies Hiring Rate

9.25

Preferred Student Classification

Sophomore - Junior

Nature & Purpose of Position

While in this position, the Service Staff Lead will help management with the development, operation and supporting of various areas within the department. These areas include: maintenance, housekeeping, laundry, public areas, inventory, policies and procedures, and other. Meeting and communicating with management on a consistent basis are expected.

Service Staff Lead will be responsible for the following tasks: department strategies, training and development, meetings and workshops, inventory, operating PMS systems, assigning tasks, area inspections, preventative maintenance (locks, a/c filters, carpets, mattress rotations, deep cleaning, etc.), after-hours and on-call, housekeeping, maintenance, laundry, public areas, SHSU and hotel event participation (as needed), other duties as assigned).

Service Staff Lead should be knowledgeable, capable, available, and willing to work effectively, efficiently, and consistently in any area or shift within their department if needed (in compliance with SHSU class schedule).

Other Requirements for the Position

• Must be available weekends (Saturday and Sunday), holidays and breaks (summer, winter, spring).
• After-hour and on-call availability.
• Hotel experience helpful, but not required.

Submit a completed State of Texas Application along with copy of current class schedule.

International Students - please visit the following website for more information on employment requirements and eligibility: https://www.shsu.edu/dept/global-engagement/international-students-and-scholars/employment.html

Open Date 07/01/2025 Position Number 9N9126-00

Contact Information

Contact Name & Title Brianna Price Contact Phone 936-294-1703 Contact Email bap028@shsu.edu Contact Building & Room # University Hotel Contact Fax Contact Instructions Summary

EEO Statement

EEO Statement

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an "at will" employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.

Annual Security and Fire Safety Report

Applicant Documents

Required Documents

• Resume
• Student Class Schedule

Optional Documents

• Cover Letter
• Letter of Recommendation 1

Supplemental Questions

Required fields are indicated with an asterisk (*).

• How many years of customer service experience do you have?

• None

• Less than 1 year

• More than 1 year but less than 3 years

• More than 3 years but less than 5 years

• More than 5 years but less than 8 years

• More than 8 years

• How many years of supervisory experience do you have?

• None

• Less than 1 year

• More than 1 year but less than 3 years

• More than 3 years but less than 5 years

• More than 5 years but less than 8 years

• More than 8 years

• Are you willing to work a flexible schedule, which may include evenings and weekends?

• Yes

• No

• Please give an example of a position you have held where you were required to train subordinates and how you went about that training.

(Open Ended Question)

• • Are you currently enrolled as a student at Sam Houston State University?

• Yes

• No

• Please list all student services related professional organizations that you are or have been a member of in the last 2 years and the last involvement you had with that organization.

(Open Ended Question)