Auditing, Customer Support/Service, Documentation, Employee Benefits, File Maintenance, Military, Organizational Skills, Problem Solving Skills, Telephone Skills, Veterans Benefits
Posting Details
Posting Information
Requisition 202600175ST Title Student Employee- Veterans Benefits Processing- Program Specialist Employee Class Student Employee College Work Study Position Yes Department Veterans Benefits Processing Division Division of Enrollment Hours per week Max 25 Hiring Rate
7.25 10.00/hr
Preferred Student Classification Nature & Purpose of Position
A VBP Student Worker will be responsible for:
- Assisting VA and/or Hazlewood beneficiaries with any claims or issues
- Distribute information about VA and/or Hazlewood programs and educational benefits
- Help Veterans and their beneficiaries with questions about benefits
- Assist with processing required documentation for their benefits
- Help maintain and organize files regarding military educational benefits
- Student workers will provide excellent customer service to current, future, and potential students who may or may not be using a military educational benefit both in person and by phone
- General office tasks such as scanning, shredding, auditing certifications, and indexing required documentation for students military educational benefits
- Communicate with the Veteran and/or dependent in a positive, patient, problem-solving, and optimistic manner
- Refers Veteran and their beneficiaries to campus partner resources (e.g. VRE, VRC, Vet Center Outreach coordinator)
- Helps to establish Veteran community on campus in collaboration with Veteran Student Organization through group meetings and outings
- May provide outreach services
- Answering phones
- Other duties as assigned
Other Requirements for the Position
- Must be using a VA Educational benefit at SHSU
- Pay as of now has to be 7.25/hr because this is a Federal program and the Federal Min. Wage is 7.25/hr
- Must fill out VA Work Study Form found here:https://www.vba.va.gov/pubs/forms/vba-22-8691-are.pdf and submit it to vbpforms@shsu.edu.
Open Date 04/23/2026 Position Number 9N9262
Contact Information
Contact Name & Title Shay Vonlossberg-Saiger Contact Phone 936-294-3170 Contact Email srv025@shsu.edu Contact Building & Room # Estill Building Room 228 Contact Fax Contact Instructions Summary
EEO Statement
EEO Statement
Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an at will employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.
Annual Security and Fire Safety Report
Applicant Documents
Required Documents
- Resume
- Student Class Schedule
Optional Documents
Supplemental Questions
Required fields are indicated with an asterisk (*).
- Are you currently enrolled as a student at Sam Houston State University?
Yes
No
- Are you currently using a VA Military benefit at Sam Houston State University?
Yes
No
S
Sam Houston State University