Student Employment - IT Services Reception & Support Assistants

East Carolina University

Greenville, NC

JOB DETAILS
SKILLS
Advertising, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Documentation, Laptop PC, Nursing, Office Equipment, Organizational Skills, Peripheral Hardware, Resource Management, Shipping/Receiving, Technical Support, Telephone Skills
LOCATION
Greenville, NC
POSTED
2 days ago

Position Details

Position Information

Advertising Department NURSING-COLLEGE OF Academic Term/Year FALL 2026/SPRING 2027 Position Title Student Employment - IT Services Reception & Support Assistants Posting Number 08317 Position Number 08317 Student Job Category Student - Hourly Job Position Location City State Number of Vacancies 2 Rate of Pay FLSA Status Will the position be subject to the CBC policy? Job Description

ECU College of Nursing - IT Department is currently seeking several reliable and customer-focused IT Services Reception & Support Assistants.

Assistants will provide front-desk support and help manage departmental resources. This role is ideal for students interested in gaining experience in an office environment while supporting faculty, staff, and students in a professional setting.

Key Responsibilities include:

  • Greet and assist visitors, directing them to appropriate IT personnel or resources.
  • Manage the check-in and check-out of loaner equipment (e.g., laptops, power banks, peripherals).
  • Facilitate equipment pickups and returns, ensuring proper documentation is completed.
  • Answer phones, receive packages, and handle basic reception tasks.
  • Perform other support duties as assigned by the supervisor.

The position is primarily administrative and does not require advanced IT skills.

GPA Requirement Preferred (Majors, Experience, GPA, etc.)

Qualifications:

  • Availability to work at least one of the following days: Monday, Thursday, or Friday.
  • Strong communication and customer service skills.
  • Dependable, organized, and detail-oriented.
  • Ability to manage routine tasks reliably and follow procedures.
  • Familiarity with basic office equipment and technology is helpful, but not required.

License/certification required Special Instructions to Applicant

Please upload resume online.

Additional Instructions to Applicants

Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.

Quick Link for Direct Access https://ecu.peopleadmin.com/postings/94732 Open Date 06/25/2026 Close Date 08/09/2026 Open Until Filled No Nondiscrimination Statement

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/TTY) or ADA-Coordinator@ecu.edu.

Eligibility for Employment

Individuals submitting profiles for these positions must be current ECU students, in good-standing and meet the respective GPA requirement as required by the position type. Final candidates may be subject to criminal & sex offender background checks based upon the duties and responsibilities of the position. Some vacancies also require motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Department for People Operations, Success, and Opportunity

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Required Documents

  • Curriculum Vitae/Resume

Optional Documents

  • Cover Letter
  • List of References

About the Company

E

East Carolina University