Job Description
| Job Title: | Masonicare IT Junior Analyst |
|---|
| Department: | Office of Community Engagement |
|---|
| Student Employment Type: | Federal Work-Study |
|---|
| Responsibilities: | - Assist end users with basic troubleshooting involving system access, workflows, navigation, and functionality.
- Support nurses, clinicians, therapists, providers, and administrative staff with routine technology needs.
- Assist with account setup, access requests, role-based permissions, and onboarding technology tasks.
- Document incidents, troubleshooting steps, system procedures, and commonly used solutions.
- Help monitor and update IT service tickets while providing professional customer service.
- Support application upgrades, user acceptance testing, workflow validation, and enhancement projects.
- Assist with connected devices, workstations, printers, mobile devices, and other approved equipment.
- Follow HIPAA, privacy, security, and confidentiality requirements when working with systems and information.
|
|---|
| Qualifications: | - Interest in information technology, information systems, cybersecurity, or healthcare technology.
- Basic technical troubleshooting and problem-solving skills.
- Strong communication, documentation, organization, and customer-service skills.
- Ability to learn new systems, follow procedures, protect confidential information, and ask for guidance
|
|---|
| Hours of Position: | - Student will be expected to work up to 6 hours per week between the hours of 9am – 5pm Monday through Friday.
|
|---|
| Required Documents for Application: | Cover Letter, Resume and Semester Class Schedule |
|---|
| Instructions to Applicants: | Click Apply at the top of the page. Complete the required application. |
|---|
Numbers & Facts
| Location | Hamden, Connecticut |
| Website | https://portalapps.quinnipiac.edu/portalapps/PageUpScrape/./PageUpScrape_files/logo.png |
Skills
Acceptance Testingunmatched
Analysis Skillsunmatched
Communication Skillsunmatched
Computer Workstationsunmatched
Customer Support/Serviceunmatched
Documentationunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Healthcareunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Information/Data Security (InfoSec)unmatched
Internet Securityunmatched
Mobile Devicesunmatched
Nursingunmatched
Onboardingunmatched
Printersunmatched
Privacy Controlsunmatched
Problem Solving Skillsunmatched
Software Administrationunmatched
Software Upgradesunmatched
Technical Supportunmatched
Validation Testingunmatched
Level up your application
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesImprove your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder