Job Description
| Job Title: | Masonicare Resident Delivery Intern |
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| Department: | Office of Community Engagement |
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| Student Employment Type: | Federal Work-Study |
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| Responsibilities: | - Coordinate delivery requests and ensure timely, accurate delivery of resident orders with appropriate tracking.
- Communicate professionally with residents, nursing staff, and other departments to facilitate smooth delivery operations.
- Help identify opportunities to improve the efficiency, accessibility, and resident experience of the delivery program.
- Participate in the testing and evaluation of new processes, procedures, and service enhancements.
- Collect feedback from residents and staff to support continuous program improvement.
- Assist with inventory awareness and coordination between the Convenience Store, Gift Shop, and delivery service.
- Maintain confidentiality of resident information and adhere to organizational policies and HIPAA guidelines.
- Provide exceptional customer service by responding to resident needs in a courteous, respectful, and timely manner.
- Support special projects and administrative tasks related to the delivery service initiative.
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| Qualifications: | - Current enrollment in a program related Business Administration, Healthcare Administration, Management, Public Health, or a related field preferred.
- Past experience in retail, customer service, food service or delivery services preferred, but not necessary.
- Interest in working with older adults in a healthcare or long-term care setting.
- Positive, creative, and dependable
- Strong interpersonal, communication, organization, and customer-service skills.
- Ability to follow directions, work as part of a team, and assist with light program setup.
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| Hours of Position: | - Flexible schedule arranged with the supervisor around the student's class schedule; hours may vary based on department needs and approved events.
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| Required Documents for Application: | Cover Letter, Resume and Semester Class Schedule |
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| Instructions to Applicants: | Click Apply at the top of the page. Complete the required application. |
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Numbers & Facts
| Location | Hamden, Connecticut |
| Website | https://portalapps.quinnipiac.edu/portalapps/PageUpScrape/./PageUpScrape_files/logo.png |
Skills
Administrative Managementunmatched
Administrative Skillsunmatched
Business Administrationunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Food Deliveryunmatched
Food Servicesunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Healthcare Administrationunmatched
Interpersonal Skillsunmatched
Long-Term Careunmatched
Nursingunmatched
Order Deliveryunmatched
Process Analysisunmatched
Public Healthunmatched
Retailunmatched
Team Playerunmatched
Testingunmatched
Time Managementunmatched
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