Student Events Usher 26-27

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Hours/Week: 15

Expected Term: August 8, 2026 - May 29, 2027

Compensation: $16.00 per hour

About TCNJ

The College of New Jersey (TCNJ) is a highly selective institution that is consistently recognized as one of the top comprehensive colleges in the nation. Founded in 1855 as the New Jersey State Normal School, TCNJ maintains the eighth highest four-year graduation rate among all public colleges and universities. It is ranked by Money as one of the top 15 public colleges "most likely to pay off financially," and U.S. News & World Report rates it the No. 1 public institution among regional universities in the northeast.

Position Overview:

The TCNJ Center for the Arts seeks a Student Worker to support Audience Services in CFA venues throughout the academic year, with select events across campus. This role helps ensure patron safety and a positive guest experience.

Responsibilities:

To serve as an Events Usher in the arts and performance venues on campus for the School of the Arts & Communication and TCNJ Center for the Arts as well as for other clients holding events in these venues. Under the supervision of the Student Events House Manager, the Usher will perform a variety of duties all relating to:

• welcoming and assisting patrons throughout all aspects of an event, e.g. parking and wayfinding to the venue, wayfinding within the venue;

• staffing the doors to scan tickets and hand out programs;

• seating patrons;

• staffing the emergency exist and keepign the aisles and oorways clear;

• maintaining the venue''s policies [food, recording, power supply, etc.];

• helping to keep the venuye presentable and performance ready;

• operating Box Office and processing in-person sales at events;

• and alerting the Student Events House Manager of any issues.

Learning Objectives:

• Demonstrate a discerning eye in order to effectively read the audience and forestall potential problems.
• Employ proactive and engaged customer service skills while assisting in the management of audiences of up to 1,000 people of diverse ages and needs.
• Provide quality customer service.
• Demonstrate good organizational and communication skills to facilitate exemplary teamwork.
• Gain an understanding of and demonstrate professionalism and confidence working in a fast-paced academic environment.
• Have the opportunity to experience and gain a greater appreciation for different art forms.

Required Qualifications:

• Strong communication skills
• Teamwork and collaboration
• Interest in an basic knowledge of customer service
• Critical thinking and the ability to solve problems efficiently and effectively
• Must have the ability to work hours during the daytime, evenings, and weekends, based on the CFA events schedule

Preferred Qualifications:

• Experience in any performing arts environment

Persons with disabilities may request reasonable accommodations in order to perform the essential functions of the position. If the requested accommodation(s) cannot be made because it would cause the employer undue hardship, the applicant may not be eligible for the position.

Employer Qualifications

Employment at TCNJ is contingent upon the successful completion of an applicable background check, reference checks, and verification of identity and authorization to work in the United States (Form I-9).

Accommodation:

Applicants who require a reasonable accommodation to apply or interview should contact the hiring department listed on this application.

How to Apply

Qualified candidates should apply online and submit a resume. Applications will be considered until a viable finalist has been found.

The College is committed to fostering a welcoming and inclusive campus community that respects and uplifts individuals from all backgrounds. We value the varied perspectives, experiences, and talents of all members of our community and strive to create an environment where everyone has equitable access to opportunities for success. As an equal opportunity employer, we comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. We encourage applications from individuals whose lived experiences and professional interests align with our institutional mission of academic excellence, access, and integrity.

'',''!*!

Hours/Week: 15

Expected Term: August 8, 2026 - May 29, 2027

Compensation: $16.00 per hour

About TCNJ

The College of New Jersey (TCNJ) is a highly selective institution that is consistently recognized as one of the top comprehensive colleges in the nation. Founded in 1855 as the New Jersey State Normal School, TCNJ maintains the eighth highest four-year graduation rate among all public colleges and universities. It is ranked by Money as one of the top 15 public colleges "most likely to pay off financially," and U.S. News & World Report rates it the No. 1 public institution among regional universities in the northeast.

Position Overview:

The TCNJ Center for the Arts seeks a Student Worker to support Audience Services in CFA venues throughout the academic year, with select events across campus. This role helps ensure patron safety and a positive guest experience.

Responsibilities:

To serve as an Events Usher in the arts and performance venues on campus for the School of the Arts & Communication and TCNJ Center for the Arts as well as for other clients holding events in these venues. Under the supervision of the Student Events House Manager, the Usher will perform a variety of duties all relating to:

• welcoming and assisting patrons throughout all aspects of an event, e.g. parking and wayfinding to the venue, wayfinding within the venue;

• staffing the doors to scan tickets and hand out programs;

• seating patrons;

• staffing the emergency exist and keepign the aisles and oorways clear;

• maintaining the venue''s policies [food, recording, power supply, etc.];

• helping to keep the venuye presentable and performance ready;

• operating Box Office and processing in-person sales at events;

• and alerting the Student Events House Manager of any issues.

Learning Objectives:

• Demonstrate a discerning eye in order to effectively read the audience and forestall potential problems.
• Employ proactive and engaged customer service skills while assisting in the management of audiences of up to 1,000 people of diverse ages and needs.
• Provide quality customer service.
• Demonstrate good organizational and communication skills to facilitate exemplary teamwork.
• Gain an understanding of and demonstrate professionalism and confidence working in a fast-paced academic environment.
• Have the opportunity to experience and gain a greater appreciation for different art forms.

Required Qualifications:

• Strong communication skills
• Teamwork and collaboration
• Interest in an basic knowledge of customer service
• Critical thinking and the ability to solve problems efficiently and effectively
• Must have the ability to work hours during the daytime, evenings, and weekends, based on the CFA events schedule

Preferred Qualifications:

• Experience in any performing arts environment

Persons with disabilities may request reasonable accommodations in order to perform the essential functions of the position. If the requested accommodation(s) cannot be made because it would cause the employer undue hardship, the applicant may not be eligible for the position.

Employer Qualifications

Employment at TCNJ is contingent upon the successful completion of an applicable background check, reference checks, and verification of identity and authorization to work in the United States (Form I-9).

Accommodation:

Applicants who require a reasonable accommodation to apply or interview should contact the hiring department listed on this application.

How to Apply

Qualified candidates should apply online and submit a resume. Applications will be considered until a viable finalist has been found.

The College is committed to fostering a welcoming and inclusive campus community that respects and uplifts individuals from all backgrounds. We value the varied perspectives, experiences, and talents of all members of our community and strive to create an environment where everyone has equitable access to opportunities for success. As an equal opportunity employer, we comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. We encourage applications from individuals whose lived experiences and professional interests align with our institutional mission of academic excellence, access, and integrity.

'','''','''',''Music Building - TCNJ Center for the Arts'',''Music Building - TCNJ Center for the Arts'','''','''',''

Music Building - TCNJ Center for the Arts (Music Building - TCNJ Center for the Arts)

2000 Pennington Rd

Ewing Township, 08628

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