Student Financial Services Manager

Help Students Build Their Future - Lead Our Student Financial Services Team

Are you a seasoned financial aid leader who believes education changes lives? As the Student Financial Services Manager, you'll lead a high-impact team that helps students and families confidently navigate tuition planning, financial aid, and funding options - removing barriers so students can focus on success.

This role blends student advocacy, compliance expertise, and team leadership, and plays a critical role in student retention and outcomes.

What You'll Do

• Administers and supervises the implementation of all institutional Student Financial Services policies, procedures and funding programs as they pertain to awarding and collections.

• Ensures that adequate documentation and accountability exist for all funds disbursed and that strict compliance with regulations results in avoidance of institutional fiscal liability.

• Advises students and families regarding tuition planning matters.

• Ensure that student aid recipients maintain eligibility for all aid disbursed and that appropriate records are maintained for all students receiving Federal Student Aid.

• Plans, organizes and supervises the operational functions of the Student Financial Services Office including providing updates and training to campus SFS staff.

• Oversees Campus VA School Certifying Officials and VA Education benefit activities.

• Serves as a liaison between other departments.

• Serves on institutional committees or groups as required or assigned; including, but not limited to Stitch, Start and LDA meetings.

• Interviewing, hiring, and assist in training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• Conducts mandatory Exit Counseling seminars monthly.

• Mandatory attendance at semi-annual graduation.

You're a Fit If You Have

• Bachelor's degree (required)

• Minimum of five years' experience in Student Financial Services

• Strong knowledge of federal, state, institutional, and VA aid programs

• Supervisory or leadership experience strongly preferred

• Excellent communication skills and a student-first mindset

• Ability to balance compliance, compassion, and operational excellence

Why You'll Love It Here

• Competitive medical, dental, and vision benefits (company-paid options available)

• 401(k) with company match

• Generous PTO - plus your birthday off

• Tuition reimbursement and wellness programs

• Headspace membership, pet insurance, and more

• A mission-driven culture focused on changing lives through education

Be the Leader Who Makes "Yes" Possible

Your work ensures students have clarity, confidence, and access to the resources they need to complete their education. If you're ready to lead with purpose and make a meaningful impact every day, we'd love to meet you.

Apply today and help students invest in their future.