Billing, Communication Skills, File Maintenance, Financial Aid, Microsoft Office, Organizational Skills, Performance Analysis, Performance Reviews, Request for Information (RFI), Staff Policies, Student Financial Services, Time Management
Employer Address: Mount St. Joseph University | 5701 Delhi Rd. Cincinnati, OH 45233
Department: Student Financial Services
Status: Non-Exempt
Supervisor Contact Information:
Amy Spille, Student Employment Manager | Amy.Spille@msj.edu | (513)244-4423 | ADM 116
Pay: The Student Employee Pay Wage Policy can be found on myMount
Evaluation Period: Annual performance evaluations if the student works the entire academic year. If the student works one semester, the performance evaluation will be completed after that
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Duties and Responsibilities:
- Provide front line services directly to students and parents
- Handle requests for information/assistance regarding registration, financial aid, billing, and payments
- Assist students and families with federal and state financial aid resources
- File Maintenance
- Assist students with account balances, refunds, etc., with a high degree of accuracy
- Keep informed on processing schedules in the Conlan Center
- Maintain an awareness of on campus activities
- Understands what services are provided by other offices on campus and direct questions to other areas when appropriate
- Work with other SFS Student Employees to maintain appropriate staff rotation schedule
Requirements:
- Currently enrolled student at Mount St. Joseph University
- Work Study eligibility required
- Ability to work on own initiative, independently, and to deadlines
- Well organized, punctual, and reliable
- The ability to communicate sensitively and tactfully, both orally and in writing, with individuals at all levels within the University
- Experience in areas indicated above plus other qualifications and requirements necessary for completion of duties.
- Proficient in Microsoft Office
Application Instructions:
To apply, please upload a cover letter, resume, and contact information with three professional references via Paycom.
A review of resumes will begin immediately and continue until the position is filled.
Please click here to review the Universitys policies on E-Verify, Equal Opportunity, and Non-Discrimination.
Mount St. Joseph University is an Equal Opportunity Employer
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Mount St. Joseph University