Student Housing Coordinator

Under the leadership of the Executive Director of Residence Life and Student Housing at the University of New Mexico and the immediate supervision of the Residence Life Manager, the Student Housing Coordinator for Programming is a non-live-in, hourly professional who plays an integral role in supporting student engagement within Residence Life and Student Housing (RLSH).

As RLSH aims to enhance residents' educational, social, and personal growth, this position strengthens the quality, consistency, and visibility of programming initiatives and helps create an inclusive residential environment where students can learn, connect, and thrive.

The Student Housing Coordinator employs a student-centered approach, strong organizational and communication skills, and a commitment to collaboration and continuous improvement. This role requires sound judgment, strategic thinking, and the ability to respond effectively to evolving programmatic and operational needs.

This position directly supervises Community Development Assistants (CDAs), which are student staff serving as programmers and Cellar Recreation Attendants, and supports their training, development, and evaluation. The Student Housing Coordinator oversees large-scale programming efforts, advises student leaders within Residence Hall Association (RHA) and National Residence Hall Honorary (NRHH), and supports the implementation and assessment of the department's programming model.

Additionally, this role supports the operational readiness of programming spaces, contributes to department-wide communication efforts, and completes other duties as assigned to meet the needs of students, the community, and the University.

The ideal candidate will be organized, collaborative, and committed to student development, with the ability to manage multiple priorities and foster inclusive, engaging residential communities within a Hispanic Serving Institution.

I. Position Responsibilities

A. Programming Leadership

• Provide leadership and oversight for large-scale residential programming initiatives, including signature events and cross-departmental efforts
• Train and educate Residence Education (ResEd) student staff on the RLSH programming model, expectations, and best practices
• Support and advise student leaders within Residence Hall Association (RHA) and National Residence Hall Honorary (NRHH) in the development of impactful programming
• Reinforce and maintain the quality and consistency of the department's programming strategy across residential communities
• Serve as a resource on student engagement and programming development

B. Student Staff Supervision

• Directly supervise Community Development Assistants (CDAs), which are student staff serving as programmers and Cellar Recreation Attendants
• Provide ongoing coaching, feedback, and professional development to student staff
• Establish clear expectations related to programming roles, responsibilities, and performance outcomes
• Support student staff in navigating challenges related to event planning, engagement, and execution

C. Operations & Facilities Support

• Oversee the operational readiness of RLSH programming spaces, including the Cellar, ballroom, classrooms, and RA Resource Room
• Coordinate maintenance needs and communicate facility concerns to appropriate partners
• Manage inventory and ordering of supplies necessary for programming spaces and student staff use
• Monitor spaces for functionality and report policy concerns or facility issues as needed

D. Assessment, Accountability & Continuous Improvement

• Conduct regular audits of departmental programming initiatives
• Compile and share reports with the Residence Life Manager and other leadership to inform decision-making
• Provide actionable feedback and recommendations to improve program design, engagement, and outcomes
• Promote a culture of continuous improvement

E. Communication & Visibility

• Develop and manage a centralized, outward-facing programming calendar for residents and campus partners
• Coordinate and disseminate weekly communications highlighting programming efforts and opportunities
• Serve as the primary point of coordination for large-scale programming communication across RLSH
• Collaborate with marketing and communications partners to enhance visibility and engagement

II. Knowledge, Skills, and Abilities

• Strong understanding of student engagement and programming practices within a residential environment
• Ability to train, mentor, and develop student staff
• Skill in assessing program effectiveness and using data to inform improvements
• Strong organizational skills with the ability to manage multiple initiatives simultaneously
• Effective communication skills across diverse audiences and stakeholders
• Ability to collaborate across departments and build partnerships
• Ability to foster a cooperative work environment.
• Ability to create, compose, and edit written materials.
• Problem-solving skills and the ability to adapt in a dynamic environment
• Commitment to fostering inclusive, community-centered residential experiences

III. Work Environment Expectations

• Non-live-in, hourly position
• Regular interaction with students, staff, and campus partners in a dynamic residential environment

IV. Term of Appointment/Reappointment

Funding for this position is available for a two-year term, commencing from the employee''s start date and concluding in 2028. Continuation beyond this period is contingent upon the Department''s operational needs, as specified in UBPPM #3200, Employee Classifications. If an extension beyond the two-year term is approved, the employee(s) will transition to a one-year term.