Billing, Budget Reporting, Budgeting, Coaching, Communication Skills, Conflict Resolution, Customer Support/Service, Driver's License, Expense Tracking, Financial Management, Financial Reporting, Leadership, Leasing, Market Tracking, Market Trend Analysis, Marketing, Organizational Skills, Past Due Accounts, People Management, Pricing, Problem Solving Skills, Property Management, Real Estate, Rentals, Revenue Growth, Safety Compliance, Safety/Work Safety, Student Housing, Team Lead/Manager, Time Management
Community Manager – Student Housing
Property: The Domain at Waco Location: Waco, TX (near Baylor University) Employment Type: Full-Time, On-Site Reports To: Regional Manager Compensation: [Insert salary range] + performance bonuses (Placeholder — replace with your actual range, e.g. $55,000–$70,000/year)
About the Role
The Domain is a vibrant student housing community serving the Baylor University area, and we're looking for an experienced, people-focused Community Manager to lead our on-site team. This is the top on-site leadership position, responsible for the full operation of the property: leasing performance, resident experience, staff management, budgeting, and physical asset upkeep.
The ideal candidate thrives in a fast-paced, student-centered environment, understands the seasonal rhythm of the academic leasing cycle, and takes pride in creating a community where students want to live.
Key Responsibilities
Leasing & Occupancy
- Drive leasing performance to meet and exceed occupancy and pre-leasing goals throughout the academic cycle.
- Oversee marketing, outreach, and campus engagement strategies to attract prospective residents.
- Monitor market trends, competitor pricing, and lease renewals to maximize revenue.
Resident Experience
- Foster a positive, safe, and engaging community for student residents.
- Plan and support resident events and programming.
- Respond promptly and professionally to resident concerns, escalations, and conflict resolution.
Team Leadership
- Recruit, train, schedule, and supervise office staff, leasing consultants, and community assistants.
- Set performance expectations and provide ongoing coaching and feedback.
- Lead by example in customer service, professionalism, and work ethic.
Financial Management
- Manage the property's operating budget; monitor income and expenses.
- Oversee rent collection, delinquency follow-up, and financial reporting.
- Approve invoices and control expenses to meet financial targets.
Operations & Maintenance
- Partner with the maintenance team to ensure timely turns, work orders, and preventive upkeep.
- Coordinate the annual turn during the summer transition period.
- Ensure the property meets safety, compliance, and Fair Housing standards.
Qualifications
Required
- 2+ years of property management experience (student housing or multifamily preferred).
- Prior supervisory or team-leadership experience.
- Strong understanding of leasing, budgeting, and financial reporting.
- Excellent communication, organizational, and problem-solving skills.
- Proficiency with property management software (e.g., Entrata, Yardi, or RealPage).
- Valid driver's license.
Preferred
- Experience managing a property through a full academic pre-leasing cycle.
- Bachelor's degree in business, hospitality, real estate, or a related field.
- Familiarity with the Waco / Baylor University market.
What We Offer
- Competitive salary with performance-based bonus potential
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k) with company match (confirm/adjust to your plan)
- Professional development and growth opportunities
- A dynamic, mission-driven team environment