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Tryfacta is a leading, nationally renowned Workforce Management Solution provider for private &public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems.
Founded in March 1996, we have a presence in all 50 States. Tryfacta has Ranked number 1 as one of the fastest-growing companies by Inc. Magazine (Inc. 5000)!
Job Title
Temporary Student Intern with a Work with a large, mission-driven public agency that supports essential water, environmental, and infrastructure services for a major metropolitan region
Location
San Jose, CA (Onsite)
Assignment Details
Duration: 960 Hours in a fiscal year
Work Schedule: Part-time: 15-20hr/week
Start Date: to be discussed
Pay Rate: $28.27
Role Overview
The Student Intern will support Valley Water's Water Supply Planning & Conservation team by assisting with water conservation programs, customer service activities, public outreach efforts, and administrative tasks. The role provides hands-on experience with water conservation initiatives, GIS tools, Oracle-based systems, and customer engagement while developing professional office and communication skills.
Key Responsibilities
Provide customer service support and respond to inquiries received through the Water Conservation Hotline.
Process applications related to water conservation programs.
Assist with the implementation and administration of long-term water conservation initiatives.
Support the Landscape Rebate Program and related customer service activities.
Participate in public outreach events and community engagement activities.
Utilize GIS and Oracle-based database systems to support program operations.
Perform general administrative and office support tasks.
Assist with special projects as assigned by the department.
Required Experience
Experience using Microsoft Office applications in an academic or professional setting.
Experience providing customer service or interacting with customers/public stakeholders.
General office or administrative experience.
Ability to learn and work with database systems and business applications.
Preferred:
Experience with GIS (Geographic Information Systems).
Exposure to water conservation, environmental, sustainability, or public utility programs.
Experience supporting public outreach or community engagement events.
Familiarity with rebate or customer incentive programs.
Experience working with Oracle or similar database platforms.
Required Skills
Technical Skills
Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Geographic Information Systems (GIS).
Oracle-based database systems.
Data entry and records management.
Basic computer and office technology proficiency.
Soft Skills:
Strong customer service orientation.
Verbal and written communication skills.
Interpersonal and relationship-building skills.
Attention to detail and organizational skills.
Ability to learn new systems and processes quickly.
Ability to work independently and as part of a team.
Professionalism and customer-focused problem solving.
Education / Certifications
Required:
Preferred Majors
Certifications (Preferred, Not Required)
GIS coursework or certification.
Microsoft Office certification.
Customer Service training/certification.
Tryfacta is an Equal Opportunity-Affirmative Action Employer. We do not discriminate based on Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age