Position title:One Stop Student WorkerPosition purposeThe One Stop Student Worker is to support the daily operations of the One Stop office while providing high-quality front-line service to students, families, and campus partners. Student workers help create an efficient and welcoming environment where students can receive assistance with a variety of administrative and academic support needsResponsibilities include but are not limited to
Front Desk & Customer Service
Greet students, families, and visitors in a welcoming and professional manner.
Answer general questions related to registration, financial aid, billing, student accounts, and more.
Assist the One Stop in maintaining University Office Hours from 8:00am – 4:30p Monday – Friday in part-time shifts to ensure consistent, dependable service.
Student Support
Assist students with processes such as navigating University sites, programs and platforms, locating files, and filling out documentation.
Help students avoid and resolve account holds and restrictions.
Administrative Support
Scan, enter, file, and organize student data or documents.
Assist with special projects, peak registration periods, and campus-wide events.
Register student account payments and general university funds
Communication
Answer phone calls and incoming emails in a timely and accurate manner.
Office Operations
Maintain a well-organized, welcoming, and professional environment.
Required qualifications/skills
Currently enrolled student at NCU
Confidentiality, Integrity, & Professionalism
Organization & Attention to Detail
Must complete additional interview questions on student employment application
A standard background check will be conducted during the hiring process