QUALIFICATIONS:

JOB SPECIFIC CORE COMPETENCIES:

• Demonstrates appropriate chain of command use and understanding of delegated responsibilities.
• Communicates pertinent patient information to the RN in a clear, accurate, concise, and timely manner.
• Demonstrates knowledge and technical skill necessary for providing safe and competent patient care.
• Provide holistic and patient -centered care while providing for established patient rights of the organization and adherence to hospital LOVE promise.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Demonstrates knowledge and technical skill necessary for providing safe and competent patient care and ability to follow instructions accurately.
• Maintains good physical and emotional well-
• Possesses genuine interest in caring for patients in the acute care

• Personal qualities to include kindness, sympathy, understanding, respect, good judgment, integrity, loyalty, sense of humor and the ability to relate effectively with patients, families and coworkers.
• Demonstrates computer and keyboarding skills necessary to provide a complete and accurate electronic medical record.
• Documents accurate health data collection consistent with hospital, departmental and unit-specific policies/procedures/protocols.
• Demonstrates the ability to correctly use the telephone system to place callers on hold, transfer calls, etc.
• Duties include but are not limited to: attending to patient care needs: answering call lights, bathing, toileting, turning, passing ice water; obtaining and correctly labeling venous puncture specimens; correctly applying EKG leads and running 12 lead EKG as requested; applying telemetry leads as ordered; performing hourly rounding and ensuring safety measures in place (ex.-bed/chair alarm, safe room environment without trip hazards, etc.); performing bedside shift report; utilizing AIDET-P; implementing fall prevention measures; obtaining: vital signs, blood glucose, hematests weights, accurate intake and output; maintaining appropriate hand hygiene compliance per policy; following appropriate isolation practices; maintaining a clean patient environment: providing linen changes, changing trash, cleaning environment, etc.; maintaining cleanliness of soiled utility rooms and equipment; stocking rooms with supplies as needed; documenting care provided and charging for appropriate items per nursing policy and procedure; maintaining patient safety during ambulation, transfers, re- positioning, etc. May include orientation with a Registered Nurse (RN) in the last semester of clinicals.

EXPECTED BEHAVIORS:

• Associate can deliver care/service appropriate to patients/customers.
• Demonstrates competence in technical skills
• Demonstrates critical thinking skills and the ability to prioritize care
• Complies with direction of RN for patient activity/care.
• Displays/exhibits self-directed growth by seeking educational opportunities to improve knowledge/skill.
• Participates on appropriate house-wide committees as approved by the Unit Coordinator/Director.
• Contributes to implementing and supporting progressive
• Makes suggestions to solve patient care or unit
• Identifies areas of quality improvement and offers suggestions/recommendations.
• Assists with orientation of new
• Attends unit/departmental meetings/in-services at least 75 percent of the time or as assigned.
• Demonstrates acceptable attendance and punctuality per
• Participates in quality improvement
• Completes assigned responsibilities in an efficient, timely Uses time not consumed by patient care to maintain the unit (cleaning, stocking, uncluttering, etc.).
• Utilizes unit supplies in a cost-conscious
• Exhibits effective organizational skills that assist in decreasing and/or eliminating over use of man-hours.
• Recognizes impact of actions on co-workers and other departments and interacts in a manner conducive to teamwork and cost containment.
• Treats staff from other departments, co-workers, patients, and families with respect
• Utilizes AIDET-P
• Verbally communicates directions, answers to questions, in a timely manner to patients, families, visitors, physicians, staff members and other departments.
• Applies good guest relation techniques to telephone
• Communicates pertinent patient information clearly, accurately, concisely and in a timely manner to designated persons.
• Collaborates with other members of the health team regarding patient care needs and responsibilities.
• Directs concerns to appropriate persons within timeframes suitable to the
• Utilizes appropriate chain of
• Practice is consistent with safety principles, OSHA guidelines, and infection control guidelines.
• Observes equipment for malfunction and takes appropriate
• Delivers patient care in a compassionate, non-judgmental manner that respects individuals' right to privacy, dignity, respect and confidentiality at all times.
• Confronts individuals/situations assertively and non-aggressively when necessary to ensure the rights of patients, self and others are
• Demonstrates effective conflict resolution skills thought the use of problem- solving skills, discretion and respect.
• Readily offers assistance to families, visitors, patients/residents and
• Functions in a professional manner under stressful or emergency
• Utilizes effective verbal, non-verbal and written forms of
• Conducts self in a manner consistent with the intent of the hospital's mission, vision, values, and patient’s first behavioral commitment.