Job Posting Title:
Student Occupancy Management Associate----
Hiring Department:
University Housing and Dining----
Position Open To:
All Applicants----
Weekly Scheduled Hours:
20----
FLSA Status:
To Be Determined at Offer----
Earliest Start Date:
Ongoing----
Position Duration:
Expected to Continue----
Location:
UT MAIN CAMPUS----
Job Details:
Purpose:
The Student Occupancy Management Associate will provide staff coverage for the Housing & Dining housing office including: customer service, upkeep of the main lobby, and performing clerical and other tasks in support of the Res Life housing office.
Responsibilities
Administrative Support
Responsible for providing timely responses for the housing office email to the appropriate individual. Direct emails as appropriate.
Regularly print, scan, and copy documents.
Distribute mail and packages according to federal and university guidelines.
Use Microsoft Suite (Excel, Outlook, Word, Teams) and the StarRez Occupancy Management system.
Distribute and log temporary parking permits for housing office guests.
Report maintenance concerns.
Participate in hiring and training for Occupancy Management staff.
Perform other duties as requested.
Customer Service
Assist visitors to the Housing office with housing questions.
Escort visitors to meetings with UHD Leadership Team and Human Resources.
Respond to phone calls and voicemails from parents, students, and guests about University resources, residence halls and apartment housing through UHD.
Forward escalated calls and emails to appropriate staff and departments.
Assist the Outreach Manager with events and tours as needed.
Required Qualifications:
Ability to accurately perform clerical tasks.
Maintain good academic and disciplinary standing.
Demonstrate excellent communication, customer service, and organizational skills.
Ability to work independently and proactively
Ability to lift 10 pounds (mail, packages).
Must be available to start in Fall 2026 and have the availability to work at least 10 hours per week during our regular office hours, Monday through Friday, 8:00am – 5:00pm. Hours and days may vary due to business needs
Compensation:
$13.00 per hour
Work Shift:
We are located in the Kinsolving Building at 200 West Dean Keeton St., and our work shift hours are Monday through Friday, 8:00 a.m. – 5:00 p.m. Selected students will work with their supervisor to determine their work schedule, including hours and days worked.
Resume
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Employment Eligibility:
Please make sure you meet all the required qualifications and you can perform all of the essential functions with or without a reasonable accommodation.----
Retirement Plan Eligibility:
Students in this position may choose to enroll in the UTSaver voluntary retirement programs.----
Background Checks:
A criminal history background check will be required for finalist(s) under consideration for this position.
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Equal Opportunity Employer:
The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
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Pay Transparency:
The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
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Employment Eligibility Verification:
If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.
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E-Verify:
The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:
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Compliance:
Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.
The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.