Student Prince - Host

Student Prince & The Fort Restaurant is looking for an enthusiastic, hard-working host or hostess to join our team. The ideal candidate is passionate about hospitality and great food done right!

The Student Prince, a part of the Bean Restaurant Group family of restaurants, has offered quality German draught beers and delicious German-inspired cuisine in a beautiful old-world atmosphere since 1935 in downtown Springfield. We look forward to hearing from you!

As a host you'll be our first point of contact with guests and set the tone for the entire guest experience. Primary duties include but are not limited to:

• Greet guests in a warm and friendly manner, thank guests as they leave.
• Answer the telephone, respond to guest inquiries about the restaurant, take reservations and manage seating chart.
• Escort guests to the assigned dining area, present menus, and ensure a smooth handoff to the service staff with a welcoming nature.
• Manage reservations and a waiting list during busy periods and provide guests accurate wait time estimates.
• Assist fellow employees as needed, participate in side work such as managing takeout orders.
• Engage with guests to ensure satisfaction with food and service, respond to complaints and notify management.

BENEFITS

• Health insurance with generous employer contribution for qualified employees
• Dining discounts
• Company 401K program
• A fun work environment
• Opportunities to grow within Bean Restaurant Group

QUALIFICATIONS

• A team player with a hospitality first mentality and a keen willingness to learn
• Positive attitude and excellent communication skills
• Ability to stand, walk and lift heavy items for extended periods of time
• Two years experience preferred, but we will train the right restaurant candidate who shows a willingness to learn in a collaborative environment

ABOUT BEAN RESTAURANT GROUP

In business since 1965, we are a full-service restaurant management group. Our restaurants are located throughout western Massachusetts and Connecticut. Our values of integrity and genuine hospitality guide us, and we take great pride in what we do to ensure that customers walk out of each of our locations satisfied. We strive to treat our patrons and staff like family as well as provide exceptional cuisine and unmatched customer service in our local communities.

We are a family-run company that boasts 15 restaurants and over 400 employees, yet we have never lost sight of what truly matters. Our staff members are valued for all they do to bring a sense of hospitality and service to all we serve. We are fun, hardworking individuals that support one another while we support the satisfaction of our customers.