Student Recruiter (Bilingual)

Under the general supervision of the Director of Student Recruitment and the Call Center, the Student Recruiter, serves as the primary point of contact for prospective students and influencers by providing information, guidance, and support throughout the admissions and enrollment process. The role includes outreach to high schools, community-based organizations, businesses, and the broader service area to attract new students and promote MATC programs and initiatives.

This position requires independent judgment, strong customer service, and the ability to interpret admissions requirements, academic program information, and college processes. The Student Recruiter maintains responsibility for applicant follow-up, event participation, and the use of CRM technology to support lead generation and tracking. The role requires the ability to work collaboratively with internal partners, represent the college professionally, and support districtwide recruitment efforts with minimal supervision

Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. Together, we are meeting the needs of the community we shared and committed to eliminating equity gaps in higher education for both students and employees. We are seeking passionate individuals to join our team who share the same passion in serving this purpose. Learn more about MATC at www.matc.edu.

• Recruitment and Outreach:Represents MATC at high schools, community-based organizations, businesses, college fairs, orientations, and districtwide events to engage prospective students and their families. Develops and attends outreach events (virtual or in-person) to generate prospective student leads and admissions applications.Provides campus tours and participates in enrollment events, orientation support, and similar recruitment activities. Works collaboratively with Marketing & Communications to develop recruitment-focused promotional materials.
• Prospective Student Engagement and Admissions Guidance:Serves as a primary contact for prospective student inquiries originating from the website, community events, high schools, and marketing-generated leads. Conducts initial interviews with prospective students to assess interests, explain program requirements, and guide them through the admissions steps. Assists applicants in understanding and completing admissions requirements, gathering necessary documentation, and connecting to next-step resources. Explains career pathways, program sheets, and onboarding processes, and may provide language interpretation when appropriate.
• Student Support and Connection to Services: Provides guidance on identifying funding sources, including scholarships and financial aid basics. Promotes college access programs may assist in academic placement. Identifies when applicants need specialized services (e.g., Counseling, Student Accommodations, Veterans Services, Re-entry support) and makes appropriate referrals. Supports students with course selection questions, program changes, and navigation of filled or restricted programs.
• Technology, Systems and Data Management: Utilizes CRM platforms to track leads, monitor application progress, and record outreach activities. Maintains accurate recruitment records, generates informational data, and prepares reports as needed.
• Collaborative Teamwork:Establishes, maintains, and enhances positive work relationships with students, staff, faculty, and administrators.
• Ethics and Confidentiality: Practices honesty by demonstrating a consistent and uncompromising adherence to strong moral and ethical principles, values, truthfulness and accuracy in all actions. Addresses all student and employee behavior in a confidential and respectful manner.
• Continuous Learning & Professional Development: Maintains current knowledge of best practices and standards in higher education with an emphasis on community Colleges. Actively organizes and/or participates in applicable workgroups, trainings, workshops, seminars, committees and professional associations or conferences to promote continuous learning.
• Other duties: Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.

Compliance with all state, federal, and accreditation standards/requirement, as well as all MATC policies and procedures.

Required Education & Experience:

• Bachelor's degree in Education, Behavioral or Social Sciences, Business, Marketing, or related field; and
• Two (2) years occupational experience in the area of recruitment (student or employment) or direct sales and marketing
• Must be fluent in Spanish & English. ( Ability to read, speak, and write in english and spanish)

• Basic understanding of and knowledge of college resources for students.
• Proven skills and knowledge of recruitment and the admissions/ enrollment management field preferred.
• Knowledge of trends, issues, and accepted practices relevant to the position.
• Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
• Excellent attention to detail and accountable for high-end and accurate output.
• Demonstrates strong diplomacy skills and the ability to make sound judgments.
• Proficient with Google Suite and other reporting software.
• Ability to quickly learn new systems and processes.
• Ability to work with numbers and forms, including accurate data entry skills.
• Ability to analyze data and create reports as necessary.
• Able to deal with interruptions and work in a fast-paced office environment.
• Maintains a high level of confidentiality.
• Consistently provide a high level of service to students and members of the community.
• Strong written communication skills; ability to write clear, structured, articulate communications.
• Excellent organizational skills with an ability to prioritize and manage multiple tasks and a variety of demands.
• Strong self-motivation and ability to work both independently and as a team member.

Hours This is a full-time, in-person position (minimum 38.75 hours per week) based primarily at the Downtown Milwaukee campus. Hours vary between 7:00 a.m. and 8:00 p.m., Monday through Friday, with evening and weekend hours required as needed. Travel to other campuses is required. Schedule is subject to change based on departmental needs.

Application Materials & Requirements: Applicants (both internal and external) must complete the employment application in its entirety for consideration.

• You must provide thorough and detailed information for all sections of the application form. An incomplete application will not be considered or reviewed