Student Service - CSC Rep

Purdue University
  • West Lafayette, IN
  • Remote
    30+ days ago

    Job Description

    Req Id: 43210

    Job Title: Student Service - CSC Rep

    City: West Lafayette

    Job Description:

    This position is 100% remote

    Empower what's next in technology at Purdue.

    At Purdue, technology supports every breakthrough, idea, and discovery that moves the world forward. As a Service Desk Student Technical Representative, you'll be on the front line of that mission - ensuring that the tools, systems, and services that fuel our campus run seamlessly for faculty, students, and staff.

    What You'll Do:

    • Deliver remote Tier 1 technical support while working closely with full-time staff to identify, troubleshoot, and resolve complex technical issues. Support areas include account management and password resets, multi-factor authentication assistance, network troubleshooting, and software support.
    • Champion teamwork, consistency, and a supportive service culture on your shift

    What You'll Bring:

    • Demonstrated technical aptitude and troubleshooting experience
    • Strong communication and leadership skills
    • Dedication to service, collaboration, and continuous improvement

    Why Purdue?

    At Purdue, your expertise powers a world-class academic community. You'll join a team where curiosity drives innovation, mentorship supports growth, and every challenge is an opportunity to make a tangible impact. We're dedicated to empowering our people - because when you succeed, the whole university moves forward.

    Be part of the technology heartbeat that keeps Purdue strong. Apply today to join a team that supports progress at every level.

    FLSA Status

    Non-Exempt

    Apply now

    Posting Start Date: 7/17/26

    Numbers & Facts

    LocationWest Lafayette, IN (
    Remote
    )

    Skills

    • Authenticationunmatched
    • Communication Skillsunmatched
    • Continuous Improvementunmatched
    • Customer Support/Serviceunmatched
    • Identify Issuesunmatched
    • Leadershipunmatched
    • Mentoringunmatched
    • Network Administration/Managementunmatched
    • Problem Solving Skillsunmatched
    • Sales Managementunmatched
    • Software Administrationunmatched
    • Student Servicesunmatched
    • Team Playerunmatched
    • Technical Supportunmatched

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