Student Service - CSC Rep

Purdue University

West Lafayette, IN(remote)

JOB DETAILS
SKILLS
Authentication, Communication Skills, Continuous Improvement, Customer Support/Service, Identify Issues, Leadership, Mentoring, Network Administration/Management, Problem Solving Skills, Sales Management, Software Administration, Student Services, Team Player, Technical Support
LOCATION
West Lafayette, IN
POSTED
6 days ago

Req Id: 43210

Job Title: Student Service - CSC Rep

City: West Lafayette

Job Description:

This position is 100% remote

Empower what's next in technology at Purdue.

At Purdue, technology supports every breakthrough, idea, and discovery that moves the world forward. As a Service Desk Student Technical Representative, you'll be on the front line of that mission - ensuring that the tools, systems, and services that fuel our campus run seamlessly for faculty, students, and staff.

What You'll Do:

  • Deliver remote Tier 1 technical support while working closely with full-time staff to identify, troubleshoot, and resolve complex technical issues. Support areas include account management and password resets, multi-factor authentication assistance, network troubleshooting, and software support.
  • Champion teamwork, consistency, and a supportive service culture on your shift

What You'll Bring:

  • Demonstrated technical aptitude and troubleshooting experience
  • Strong communication and leadership skills
  • Dedication to service, collaboration, and continuous improvement

Why Purdue?

At Purdue, your expertise powers a world-class academic community. You'll join a team where curiosity drives innovation, mentorship supports growth, and every challenge is an opportunity to make a tangible impact. We're dedicated to empowering our people - because when you succeed, the whole university moves forward.

Be part of the technology heartbeat that keeps Purdue strong. Apply today to join a team that supports progress at every level.

FLSA Status

Non-Exempt

Apply now

Posting Start Date: 7/17/26

About the Company

P

Purdue University