Student Services Analyst

Maricopa Community College

Avondale, AZ

JOB DETAILS
SKILLS
Academic Advice, Analysis Skills, Business Processes, Customer Relationship Management (CRM), Data Collection, Educational Administration, Financial Aid, Higher Education, Leadership, Maintain Compliance, Marketing, Progress Reports, Project/Program Coordination, Secondary School, Student Services, Training/Teaching
LOCATION
Avondale, AZ
POSTED
3 days ago

Estrella Mountain Community College (EMCC) is hiring a Student Services Analyst - Embedded Advisor to support Outreach and Early College. This position will assist with all early college programs, including dual enrollment, concurrent enrollment, ACE and Hoop of Learning, recruitment, and community events relevant to their assigned high schools.

Note: This position will be located at local feeder high schools/districts but is subject to change based on environmental conditions.

To best serve the students, department, and college, this position is fully in-person.

Essential Functions

30 % - Coordinates and implements a college recruitment and enrollment program with assigned high schools, which includes building relationships with high school students, parents, and high school personnel to provide services that increase EMCC enrollment using various outreach methods including in-person contact and CRM contact methods; important activities related to successful recruitment includes administering and interpreting career assessments, college academic advisement, pre-college placement testing, admission and enrollment assistance, and financial aid guidance; delivers educational planning in small and large group settings.

30 % - Provides information to high school students regarding Estrella Mountain Community College (EMCC) academic degree and certificate programs and early college programs (Dual Enrollment, Concurrent Enrollment, ACE); performs appropriate admissions and registration functions for all early college programs while maintaining compliance regulations, policies, and accreditation; guides students to supplemental support resources to increase their preparation for college-level coursework upon enrollment; maintains knowledge of a wide variety of information sources such as web sites, printed materials, e-mail, and Maricopa and university transfer agreements; collects and interprets data to make informed program decisions, monitors students' progress through the enrollment process, and generates progress to goal reports.

20% - Develops and maintains relationships and coordination with EMCC marketing department, academic department chairs, specialty program coordinators, occupational program directors, Student Affairs departments and other key leadership to develop a thorough understanding of the college culture, programs, services, and business processes; utilize this understanding to fully provide a one-stop service and assist potential students in fully understanding program options; establishes and maintains relationships with high school and school district personnel, community-based organizations, business/industry partners, and other key external stakeholders.

10% - Works strategically with the Career and Educational Planning department to successfully transition students from Early College Programs and/or high school to their Field of Interest Advisor at EMCC. Provides information to students regarding Arizona transfer pathways and transfer resources procedures.

10% - Attends departmental meetings, training sessions, and professional development opportunities; performs other duties as assigned commensurate to the grade level of the position.

About the Company

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Maricopa Community College