Student Services Assistant- Counseling
Salary
$23,453.00 - $25,386.00 Annually
Location
Rio Grande Campus, El Paso, TX
Job Type
Full time - Regular
Job Number
2026085
Division
VP Instruction & Workforce Education
Department
Counseling RG
Opening Date
06/26/2026
Closing Date
7/10/2026 11:59 PM Mountain
Employee Classification
Classified Staff
Position Grade
C
Job Summary
Provide routine academic/counseling information, assessment, and referral services for the Districts students. In-person work on campus is an essential function of this position.
Essential Functions
Answer phone, schedule appointments, greet students, respond to questions, and refer students to other college support services. Distribute informational material to faculty, staff, and students.
Provide support to Counselors and Academic Advisors as requested.
Assist with preparation for student registration of specialized populations such as Nursing and Health Careers, with generating course histories, and developing Excel spreadsheets using student information.
Assist in the preparation of forms and reports.
Screen students for counseling and student services. Assist counseling staff with new student orientation activities. Perform routine assessment of students academic needs.
Responsible for providing remote assistance to students, faculty, and staff. Plan, organize, and manage online calendars and sign-ins.
Maintain students records, logs, and databases.
Perform other duties as assigned.
Qualifications
Required Qualifications:
NOTE: A copy of the transcript reflecting this required education MUST be submitted for consideration and reflect completed coursework and degrees conferred. The candidate must be fully qualified for the position at the time of application.
Effective customer service and telephone etiquette skills.
Effective oral and written communication skills.
Effective interpersonal, organizational, and multi-tasking skills.
Ability to handle confidential information.
Experience with Microsoft Office Suite (Word, Excel, Access, and PowerPoint).
Special Conditions:
Other Requirements
Individuals desiring consideration MUST complete and submit an EPCC Application for Employment on-line by the announced deadline.
COPIES OF ACADEMIC TRANSCRIPTS MUST BE uploaded with the application. CURRENT EMPLOYEES ARE ALSO REQUIRED TO UPLOAD THEIR TRANSCRIPTS WITH EACH SUBMITTED APPLICATION; TRANSCRIPTS IN PERSONNEL FILES CANNOT BE ACCESSED BY EVALUATORS FOR THIS PURPOSE. APPLICATIONS SUBMITTED WITHOUT TRANSCRIPTS WILL NOT BE CONSIDERED. Only documents stating Transcript or Unofficial Transcript will be accepted. Other documents (Degree Audit, Degree Summary, Program Summary, etc.), uploaded in lieu of transcripts will not be accepted.
If you are unable to attach your transcripts to your application, please mail your transcripts to El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents MUST include the position title and posting number for this position vacancy.
A letter of application, resume, letters of recommendation, and other supporting documents are optional but highly encouraged and may be submitted on-line with the application form or forwarded to the Human Resources Department at El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents must be received by the application deadline. Documents received after the application deadline will not be accepted.
Copies of transcripts must reflect completed coursework and conferred degrees. All academic coursework and degrees must be from an accredited college or university or be certified by an acceptable agency that the institution is recognized by the appropriate governmental agency in its home country (this is generally stated in the degree evaluation).
Transcripts issued in a language other than English must be accompanied by a full translation (word for word) by a current member of the National Association of Credential Evaluation Services (NACES). Additionally, each foreign transcript must be evaluated for equivalency to United States accredited coursework.
Applications containing foreign transcripts that are not accompanied with the above required documentation will not be considered.
In accordance with federal law and as a condition of employment, the successful candidate must furnish documentation verifying employment authorization eligibility and identity before being employed.
The El Paso Community College County District does not discriminate on the basis of race, color, national origin, religion, sex, age, disability and veteran status.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to sit, use hands to handle or feel, reach with hands and arms and talk or hear. The employee is occasionally required to stand, walk, climb or balance and taste or smell. The employee must frequently lift and move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Full-Time Staff Positions:
The College offers a highly competitive compensation program, a benefits package including retirement, health/life/dental insurance, staff scholarship, tuition reimbursement, vacation, and sick leave accrual plan.
Full-Time Faculty Positions:
The College offers a highly competitive compensation program, a benefits package including retirement, health/life/dental insurance, staff scholarship, tuition reimbursement, and sick leave accrual plan.
Employer El Paso Community College
Address P.O. Box 20500
El Paso, Texas, 79998
Phone (915)831-6332
Website http://jobs.epcc.edu